Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Dryer repair
This repairman Jody B. knew his job.. it was Not what the 1st guy said the 1st guy never took it apart he looked at the door part area had he taken it off he would have seen it blew a fuse and he could have repaired it on the same day November 18th instead he ordered 2 parts which came to my house in 2 days. My next appt was on November24th and few days before they cancelled that appt.. then rescheduled for December 3rd today... and Jody fixed it. I have a very disabled Veteran here and laundry is a must everyday... these 2 weeks of wait then finding out it was a fuse well perhaps it should be explained to your workers to actually open it up and check the fuses geez. But Jody, he deserves 5 stars or more he's definitely an asset to your company.
Merritt+lau T,
Lake Havasu City, AZVery helpful!
Great communication and very helpful with a smooth resolution! Thank you!
Danella P,
Bostic, NCExcellent technician!
Ahmed listens well and is methodical in appraising what's wrong with the appliance. He's an excellent technician!
Maria F,
Miami, FLService overview- Transformco
I have to say Dan is so polite and ontime. Fixed my washer in record speed! So are all your Techs. I do want to point out that SEARS technical service software is servey limited- my washer part was late(and in stock so it seems) then the software scheduled techs and no one showed up 8-5 pm 3 different days. These Techs work 10 hr days and cannot get to everyone. I was without my warranty work for 10 days. This is absolutely unacceptable service-bad service- it's just not working. Please do respond- otherwise Dan is fabulous!
Stephanie H,
Tucson, AZGreat Service
Jebadiah was courteous and completed the repair quickly. Thank you!
Franka M,
Harrisburg, PATech
Fixed the problem after installing new parts. Only wish I had known about arrival time earlier in the day. Waited all day.
Diane& M,
Galena, OHAwesome
Thank you Sears for sending me the best of the best to repair my washer.
Preston L,
Waldorf, MDExcellent work
Our appliance repair man was on time and very efficient. Fixed our problem quickly and was very polite and professional.
Adam K,
Fort Dodge, IAGreat job
Tech contacted us when they were about 15 minutes away. Website offered updates thru out the day.
Randy C,
Easton, PAExcellent repair
He was excellent. Efficient and knew what to do. Cleaned up after repairs.
Emily J,
Alexandria, VA