Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Technician Manager
May 29, 2026
Overall rating

It took 7 visits for my washer repair to be completed. It was getting to be slightly irritating but I stayed calm and each of the technicians were amazing. Peter was first, then Clint called and no parts were delivered. Reordered motor and then Abraham came and installed the motor but then he said the timer was bad. Timer ordered and then a young technician came and installed the timer but my machine still did not work. Bad timer and the technician reordered another timer and then Peter came back to install new timer and said it s not your timer but a bad motor they sent. So Peter reordered another motor and Clintq as came back today to put in the motor. The new motor arrived with a broken connection and Clint tried the motor and it didn't work. He rewired it and connected it. It FINALLy works NOW!!!!

Deborah E,

Carol Stream, IL
Thank you for redeeming my faith in Sears
May 29, 2026
Overall rating

He was efficient and had impeccable customer service. He fixed my machine in less than 1 hour. I almost gave up on Sears.....but look what happened. Thank you for loving and doing your job. You are welcome in my home anytime.

Chelica T,

Washington, DC
Dryer repair
May 29, 2026
Overall rating

Kenny arrived on time and was very polite and professional. He completed the repair in no time at all. Very satisfied with his work.

Thomas B,

Fairport, NY
Dryer
May 29, 2026
Overall rating

Kevin was very professional ,overall performance was excellent ,he finish the diagnostics in a timely manner.

William S,

Macon, GA
Customer
May 29, 2026
Overall rating

Did a great job fixing the washer, and was very professional.

Bryan B,

Heidrick, KY
Dryer repair
May 29, 2026
Overall rating

It was quick easy and efficient. He finished in a timely manner and even showed me the part that had damage so l could see for myself what was happening.

Jennifer W,

Beaver Dam, WI
Dryer Repair
May 29, 2026
Overall rating

William, the service tech was very courteous and professional on both dates

Joann M,

Edison, NJ
Maytag Dryer repaired
May 29, 2026
Overall rating

James arrived and went right to work on finding the problem with the dryer. After checking the normal items, he took the dryer apart and found the belt had came off the spindle. he cleaned and vacuumed the area and the dryer worked correctly with the blower working as it it suppose to work. James is a true professional and explains the work being completed. I would recommend him to anyone needing a repair completed correctly.

Eleanor K,

Schertz, TX
Wayne
May 29, 2026
Overall rating

Wayne and his associate was the best so helpful and they cleaned up after themselves

Deborah J,

Hagerstown, MD
Great work
May 29, 2026
Overall rating

Brain was fantastic! Professional, proficient and friendly. Thank you for the great customer service.

Steven D,

Cedar Rapids, IA