Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Washer
December 06, 2025
Overall rating

Paul diagnosed the problem and ordered it right away. I'm very pleased to have a service technician as Paul, he went above and beyond.

Mark W,

Rocky Mount, NC
Repair
December 05, 2025
Overall rating

Technician on time, friendly, efficient , finished repairs in a timely manner

Sheila S,

Cadiz, KY
Good service
December 05, 2025
Overall rating

Good service. Ap let us know approx time on the morning of the service. Would be nice if they could diagnose problem and order parts ahead of time Would also be nice if they could provide estimate of time at least a day in advance Overall - satisfied

Jason I,

Honolulu, HI
Great Service
December 05, 2025
Overall rating

I appreciate Eric being prompt, courteous and knowledgeable. He made the repairs quickly and checked his work to ensure that I would not have anymore problems. Sears needs to use him as their template on how a service should be given.

Edward G,

Orangeburg, SC
Brian. Considering the challenge: Great Job
December 05, 2025
Overall rating

Brian kept a positive constructive attitude, and performed with professional experience to address a challenging situation.

Humbertobla F,

Goleta, CA
Washer repair
December 05, 2025
Overall rating

Ralph was knowledgeable, efficient, professional. Got the job done and was in and out in no time

Eugene R,

San Angelo, TX
Rate Service
December 05, 2025
Overall rating

He explained what was needed and was very thorough in what was going to happen next. Very professional.

Debbie S,

Tyler, TX
Washer repair
December 05, 2025
Overall rating

Alonso had previously diagnosed the issues with my washer and ordered 3 parts. Today he came in and replace the 3 parts did another diagnostic yesterday and all passed. Very professional and knowledgeable in mt Whirlpool washer machine.

Michael P,

Las Cruces, NM
Good work
December 05, 2025
Overall rating

Pat was great. Hopefully we don't need service again, but if it's Pat, that'd be great.

Frank L,

Vancouver, WA
EXCELLENT
December 05, 2025
Overall rating

MR. KING SAW THE DAMAGE MADE BY THE LEAKING WASHER AND THE MACHINE IS TOTALLY INOPERABLE. I APPRECIATE HIM COMING OUT AFTER SEARS CANCELLED MY TWO OTHER APPOINTMENTS AND TRIED TO SERVICE THE WASHER, BUT IT IS A LOST CAUSE. I LOOK FORWARD TO HEARING FROM THE REFUND DEPARTMENT SO I CAN GET A NEW WASHER. IT IS COSTING US NOW FOR THE PAST MONTH TO GO YO AN OUTSIDE LAUNDROMAT AS THEY PILE UP.

Joyce W,

Brooklyn, NY