Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Technicran
Freddie is a great technician. Customer friendly and very knowledgeable.
Ruth C,
Valrico, FLGreat Technician
Eric did an outstanding job. He is not going to cheat you. He is upfront with you and know his craft.
Edward G,
Orangeburg, SCBroken dryer
Good service even after finding second problem and having to undo the whole job when the customer decided to replace the broken appliance because it would have cost more for a complete repair than replacing the broken appliance.
Kenneth E,
Sequim, WAService
I felt so sorry for Frank because he had to return 5 times to service my washing machine because he had to order parts 4 different times. I was without a washing machine for 6 weeks. Contacting a live customer service person was very frustrating! I couldn't talk to anyone and all I got was an automated recording. The technician was Great(Frank) but the customer service was awful. Frank gets a 5 star rating from me, and everything else I give a rating of 2 stars! Need better customer service!!!
Tamara H,
Red Wing, MN5 stars
Arrived on time even called to let me know he was on the way , very helpful, excellent service.
Candy R,
Crystal Springs, MSThorough & thoughtful
The error code I had gotten had disappeared from the history, but checking other codes and performance, and listening to my account of what was happening, Steve did troubleshooting, re-leveled the washer, and we were satisfied the washer was functioning properly.
Abigail E,
Ann Arbor, MIWilla
Professional and very quick. Hope I get her when dryer dies
Hilde F,
Los Alamos, NMAwesome
I rescheduled an appointment for service at Noon, and Walton was there 3 hours later. He was able to install the part to fix my dryer in under 30 minutes. Everything was great and he was extremely personable.
Craig L,
Bethesda, MD12/12 repair
Brian did a good job in a timely manner. I would recommend him to others.
Douglas V,
Lucas, OHAppliance repair specialist
I'm very pleased with the repair. Abdul not only fixed the initial issue, he also conducted a full diagnostic and found another problem. All work was done efficiently and without any waiting for parts.
Oleg B,
New Market, MD