Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Fantastic Service
December 16, 2025
Overall rating

Jerel is one of the best Sears maintenance employees who has ever come out to fix our appliances (and we've had this master protection agreement for over 25 years). Completely thorough, hard working, honest and above-and-beyond (in contrast to the guy who came out before, "Tom P.", who utterly half-assed it and blatantly lied to me several times about what could be wrong with the washer). Jerel is the type of employee that companies are lucky to have--the kind who give the company a good reputation (as opposed to lazy frauds like Tom P., who make you want to switch companies and never come back). Give Jerel a raise!

Robert A,

Brookfield, IL
Good service
December 16, 2025
Overall rating

Adam was on time. He is very knowledgeable and informative.

Glenn C,

Salem, VA
Boris is the best!
December 16, 2025
Overall rating

Boris took care of my issue right away. He also gave me good advice on the best ways to operate my dryer and washer. I appreciate Boris. I always use Sears for appliance repair because of the fast service and reasonable prices. Thank you!

Candelaria L,

Kannapolis, NC
Dryer repair
December 16, 2025
Overall rating

Andrew was punctual ,friendly and knowledgeable. I definitely am pleased.

Greg M,

Linton, IN
review
December 16, 2025
Overall rating

excellent job although the part shipment left alot to be desired

I H,

Vass, NC
Excellent service
December 15, 2025
Overall rating

Brian was so thorough in his assessment of my repair that he even helped me understand the proper maintenance I needed to conduct on the appliance. He is extremely knowledgeable and so helpful. He also communicated with me prior to the appointment and was on time. I would prefer him for all my appliance needs.

Martha F,

Carpinteria, CA
Part replaced
December 15, 2025
Overall rating

Morris didn't let the trials we went through to get the part. It came in several times broken. Machine works wonderfully.

Janet M,

Jackson, MS
Dryer 2nd time needed to get fixed same issue.
December 15, 2025
Overall rating

This was the second time my dryer had to be fixed for same issue. This tech said it was same wire that burned from last time. Hopefully this time it lasts more.

Andres R,

Donna, TX
Prompt and competent
December 15, 2025
Overall rating

Salvador very quickly fixedthe problem. The dryer works great now! Thank you😊

Allison M,

Monterey, CA
Excellent
December 15, 2025
Overall rating

Spotted the problem immediately, highly recommended Sears, appliance repair, very professional and pleasant personality

Alan J,

Mount Vernon, WA