Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Competent and Thorough
Shane, was arrived on schedule and went about his evaluation of our dryer with efficiency and was thorough in trying to find the problem. He found no issue with he dryer itself, but found that the dryer hose probably need to be cleaned. And he made a recommendation of what businesses offer this service. We are very grateful to have made his acquaintance and would highly recommend his service to our family and friends.
Alice U,
Russellville, ARWasher Dispenser Replacement
Richard was on time, polite and made the replacement quickly and efficiently.
Julie G,
Warwick, RITechnician was great scheduling not so great
Technicians are great once they get here. Sears scheduled and cancelled. Ask best date next but did not honor my request so I was on Sears time. Next week sears cancelled the day of. Asked for a time and again it was not my choice but Sears choice. The day of service he was suppose to be here at 9:30, then 11:30: then 3:30. He arrived before 4 without a Sears truck. He said it was in the shop. Sears used to have a picture of the technician on the appointment page so I would know it wasn't some crook or rapist out of nowhere showing up. Ai stinks!
Patsy S,
Hastings, FLReview on Mark
Mark was awesome, he came in and figured out the problem right away.
Tia H,
Alexandria, LAGreat repairman
Was very knowledgeable about the washer problem and give great advice on the cause.
Robert S,
New Albany, OHevaluation of repair
repairman was polite and respectful. he provided information and explained the procedures followeed.
James B,
Maple Heights, OHProfessional
The quality of the technician was very professional, and his attention to the details was great. He had the repair to the draw washer done in no time, amazing. Great job!
Troy B,
Rockport, TXHe was kind and took care of my cares
He did a good job and was very professional job
Curtis J,
Daytona Beach, FLWhat Service Should Be
Brian provided great service! My string from my hoodie got caught and couldn't get it dislodged. The only way to dislodge it was to remove the panels from the dryer. (Even watching videos, I wasn't going to attempt on my own ;) ) My biggest surprise was the amount of lint that was caught within the dryer to the exhaust duct, which after 8 years could be a fire hazard! Brian took his shop vac and cleaned all the lint from all areas of the dryer and duct. I wouldn't hesitate to use Sears Home Services again!
Heather M,
Powell, OHEfficient and Friendly Technician
Angel diagnosed the problem quickly and our washer was working in 15 minutes. He was very friendly and explained the issue well. Cost was steep for such a quick repair but expected. Payment made easy using my phone and was even able to use ApplePay. My only complaint is emails and texts were excessive. I received up to 3 notifications daily for a week confirming the appointment. I also kept getting options to pick an earlier date. I would understand a notification if something became available sooner but the alternative dates offered were options when I made the appointment. I think I received at least 3 emails about rescheduling. I appreciated the notifications the day before confirming the time and the morning of so I knew when the technician was on his way.
Erin A,
Washington, NJ