Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

I don't know what that means
December 18, 2025
Overall rating

The service was very good. The service men were professional, he knew his job and was very neat.

Gladys D,

Somerdale, NJ
Dryer service
December 18, 2025
Overall rating

Very professional, knowledgeable and nice. If I need service again, I hope he is the one assigned.

Barbara E,

Glen Burnie, MD
Bret review
December 18, 2025
Overall rating

Excellent service. Prompt and courteous, fast and efficient. Highly recommended!

Bob R,

Central Point, OR
Drain motor replacement
December 18, 2025
Overall rating

Sade was knowledgeable, courteous, efficient and timely. She succeeded where an earlier technician failed to repair the drain pump motor assembly. You want/need 10 more repair technicians like Sade! Great effort. Thank you

James P,

Chicago, IL
David was great, your scheduling was not
December 18, 2025
Overall rating

David is a true professional and very knowledgeable. He did an excellent job. However, your scheduling app is not good. Three times I was scheduled for repairs and three times you guys did not meet your committed time. No way to speak with a human being to get info. 5 stars for David, 0 stars for the scheduling app.

Stephen P,

Chagrin Falls, OH
Washer repair
December 18, 2025
Overall rating

There were two repairmen - and they found the problem quickly and reported to me the cause and what I need to do to maintain the machine. I appreciated that they came during the agreed upon time between 1-5. They were here by 1:30, which I appreciated - so I could care for other things afterward. They were knowledgeable and friendly.

Adrienne P,

Vallejo, CA
Fernando was professional, friendly and kind
December 18, 2025
Overall rating

Fernando arrived at my home to a distressed customer, after weeks of unsuccessful attempts to get a technician out once the needed part had arrived. Fernando was understanding and helpful, and installed the replacement heating element with professionalism and care. Very happy with the service he provided.

Ramona T,

Oxnard, CA
Excellent Serviceman
December 18, 2025
Overall rating

Howard did a fantastic job repairing my dryer. He ordered the replacement part and it arrived at my home within days. The repair was completed on the day that was convenient for me, the customer. I appreciate Howard for taking the time to explain the entire process. Excellent experience with this repair service.

Lucille E,

Belleville, MI
Assisted with dryer
December 18, 2025
Overall rating

Jorge was very professional. He reviewed the problem with my dryer and was able to assist in getting it to dry correctly. I really appreciate all his help!

Gilbert C,

Jourdanton, TX
Repair man
December 18, 2025
Overall rating

Knowledgable and very personable.. A real asset to your company

Terry L,

Dayton, OH