Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

New Year's Eve
December 31, 2025
Overall rating

Had a service call on the eve of the holiday. We were Paul's 10th call. He was prompt, friendly and completed the service to our satisfaction. Loved having my dryer back! Thanks, Paul!

Gregory W,

New Freedom, PA
Fast and friendly
December 31, 2025
Overall rating

Eli came and quickly diagnosed the issue woth my dryer. When the parts came in, he got them installed without issue. He is knowledgeable, friendly, and helpful.

Lonnie B,

Bella Vista, AR
Mr & Mrs Thomson
December 31, 2025
Overall rating

Mark was super awesome! Honest, Polite and 100% knew what he was doing. Very careful to use a pad on our flooring and very kind with his explanations of our questions while being serviced. Sears Home service should feel Blessed to have an employee such as Mark M. And us as well to know people are willing and wanting to work and take pride in what they do.

Jill T,

Canyon Lake, CA
Washer repair
December 31, 2025
Overall rating

Wait time for service lengthy but worth it john was courteous and knowledgeable

Jake F,

Bristol, VA
Did a great job
December 31, 2025
Overall rating

Brandon fixed the dryer and saved us a lot of money

Marwan T,

Miami, FL
Sears representative
December 31, 2025
Overall rating

Pedrola, Was polite, considerate and very professional. It was a pleasure dealing with him.

Anthony P,

Apopka, FL
Great guy!
December 31, 2025
Overall rating

Joe was a pleasure and pretty much diagnosed the issue right away. He gave us options and said he'd be happy to answer any questions. Highly recommend! Very professional and kind.

Jennifer O,

Asbury Park, NJ
My dryer
December 31, 2025
Overall rating

He let me know when he was on his way and his ETA. It was accurate. He fixed my dryer and cleaned it all out. Great job.

Shelly J,

Reedsburg, WI
Amazing customer service
December 31, 2025
Overall rating

Ryan arrived on New Year's Eve within the scheduled time frame and kept his updated when he would arrive, too. When he got to our home, he was incredibly thorough and knowledgeable, and quick to figure out the problem. He was very nice and personable, so we appreciated that he came out on a holiday night. If we ever have any appliance issues moving forward, we will definitely Sears and requesting Ryan specifically!

Matthew S,

Glassboro, NJ
Super responsive technician!!
December 31, 2025
Overall rating

The repair tech Gary that was sent was extremely responsive and provided excellent service. He had great follow up and was very professional. Anyone that is lucky enought to have him as their technician will be just as impressed as we are. He is a true asset to his employer. Great job!!

Drew P,

Dardanelle, AR