Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Great job
January 02, 2026
Overall rating

Jim did a great job Told me exactly what was wrong so I could make a good decision No fault of Jim's , I do not like the 4 hour waiting period, it was awful 2 hours should be the max

Terri H,

Hollywood, MD
Professional
January 02, 2026
Overall rating

Josh was very professional but I which both him & John would have put coverings over their shoes. I had to clean up all of that water from washer off my floor & didn't really want to clean it again.

Teresa P,

Blue Rock, OH
Polite and knowledgeable
January 02, 2026
Overall rating

Reginald was very polite and respectful and efficient with his work. The only issue was uncertainty about the billing but once they contacted American Home Shield everything was taken care of. We are frustrated that the process took over four weeks but are extremely happy to have our washer back in use.

Montiesteph B,

China Spring, TX
Technician
January 02, 2026
Overall rating

Great service friendly and helpful, thorough in finding the issues.

Sara W,

Chesapeake, VA
Timely and professional
January 02, 2026
Overall rating

Excellent customer service Adjusted appointment to get dryer fixed when part was delivered

Franklin G,

Santa Fe, NM
Thank you.
January 02, 2026
Overall rating

Great service provided by Dan. Very informative and detailed in his assessment.

Marina L,

Tucson, AZ
Excellent service
January 02, 2026
Overall rating

Randal was great. Came right in as he said he would be. On time after his update by phone. Worked without stopping until job was completed. Great attitude!!

James M,

Arcadia, OK
Washing maching
January 02, 2026
Overall rating

Very honest, efficient, on time, showed me things to do with machine

Elaine L,

Calabasas, CA
Exceptional Service
January 02, 2026
Overall rating

Jonathan was friendly, knowledgeable and effective in resolving my Kenmore Washer issue.

Patrick R,

Corpus Christi, TX
No trouble found
January 02, 2026
Overall rating

Friendly and outgoing. Knowledgeable. Would want him to service our appliance again.

Michelle S,

Converse, TX