Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Good
Patrick was accurate on time as he said, polite and went to straight work to find problem with our washing machine.
Wesley S,
Spurger, TXto the point
Friendly, professional, courteous, and knowledgeable. Just like it should be. Thank you!
Troy O,
Jacksonville, FLWasher repair
Thought it was motor but he only needed to replace the capacitor
Mark A,
Lakewood, CASears Kenmore Series 80 Series dryer (older- >15 yrs.)
This particular technician has been outstanding, overall experience with him was truly amazing- thorough, timing thus instance today was fairly good yet AI scheduler was not at all ideal- dryer emergency last Friday p.m.- 1st time anyone came is this afternoon- 6-7 days later. Thankfully with 4 new parts this time!! I had 2 new parts 1-2 months ago!! The 1st time 2 months ago tech. came w/o parts so almost wasted trip then delay for follow-up replacement parts (2 vs. 2 ordered)!! Thank you, hallelujah. Amen!! Thank God I purchased service warranty so no extra charge after this new $100 service call charge. Amen!! B.A. Fox Howard County/Ellicott City, MD
Beth F,
Ellicott City, MDWashing Machine repair
Rafael provided fantastic service. He was polite and informative. Rafael came to the house to determine the issue and returned the next morning and made the repair. Rafael represents Sears Home Services very well. Excellent employee.
John M,
Orlando, FLExcellent service
Andrew, the Technician was on time, friendly, and an expert in accomplishing his assigned job for the dryer. We would appreciate if he could be the one to repair our washer as well. He was the original technician that came out and diagnosed both appliances. We thought he was going to repair both today. Unfortunately, he was only given the dryer.
Raymond A,
San Antonio, TXFive stars
Jim did a great job repairing my dryer and washer
Sherry B,
Hamlet, INGreat Service
My technician, Stephen, was terrific. He was punctual, professional, polite, obviously knowledgeable, and very informative. The diagnosis was accompanied by a full explanation of the situation. I am pleased and thoroughly satisfied with the service call.
Judith R,
Belchertown, MATechnician Johnny. 5 STARS
Johnny was polite, fast and seems to have fixed the issue. So far so good.
Leo M,
Los Angeles, CAService Technician
Jeff kept me informed of his estimated arrival time. He was professional and quick.
Greg C,
Whiteford, MD