Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
David's Service
David did a great job, he was very professional and extremely helpful in fixing the problem and explaining what the problem was.
Perry C,
Niantic, CTPolite and helpful
Called to let us know he was a route and his ETA. He was polite and professional.
Joshua W,
San Jose, CARepairman
Our repairman has been great but the problem is our machine never acts up when he comes so he can't get to the root of the problem.
Crystal H,
Seligman, MOPrompt a service, fixed the problem quickly.
He was able to get to my house a few hours after I called, and fixed the issue quickly. Professional and polite. Thank you!
Brian W,
Cedar Rapids, IAEfficient and helpful
Jose did a great job. Professional and helpful. My only frustration is with your sears home service scheduling system. Part was delayed. System told me I needed to reschedule. Link to do that has no electronic option to reschedule. Tried many ways of looking up, thru help and search function to no avail. Called the number which is AI agent to reschedule. System then continually shot me emails that part arrived and I could move up the service appt. Again, no option from link to do that easily. I left it as is rather than go thru all that again. If you want customers to use self service, improve the site and functions so they can do it.
Jill M,
Rancho Palos Verdes, CAWasher Repair
The right part was ordered the first time. The install went smoothly. No issues with the serviceman. Our issue is with the company. They force you into a 8am to 7pm window where you are waiting all day. Twice they cancelled the appointment in the afternoon.
Gregg N,
Somers, NYHighly professional
Holi was on time, courteous and extremely professional. We highly recommend him.
Bernie S,
Honokaa, HINicholoas was great!
Excellent technician—very helpful and personable. While the service requires part be ordered, our washing machine was repaired in the same business week. First appointment was on a Monday, parts arrived Thursday, and follow-up appointment to replace parts occurred on Friday. Great experience.
Bonnie H,
Comfort, TXWashing machine service
Excellent customer service explained everything to us weren't great with us and helped us understand every part of the process
Johan H,
Borger, TXexcellent
In my case, I didn't need an appliance repair on my gas dryer. I need to get the vents cleaned. I had convinced myself otherwise previously. Mark was able to show me how he came to his conclusion and explain LED functionality on the system that I had misunderstood. and to show me that it was indeed acting as it should in the case of a not clear vent. Very pleasant interaction and I learned from it.
Donnie W,
Spring, TX