Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Good communication and helpful
January 11, 2026
Overall rating

Frank called and gave me an accurate timeline for his arrival. He was professional and helpful. Overall great service.

Laurie S,

River Falls, WI
See below.
January 11, 2026
Overall rating

Everything went went well, and Dane did a good job, but it would be better if Sears could hold to their timelines and not push repairs out to later dates than originally stated.

Richard H,

Cedar City, UT
Good guy
January 10, 2026
Overall rating

James was courteous and helped me make a decision on whether to buy new and repair a 40 tear old Kenmore washer. He saved me a good chunk of change!

Martin G,

Stayton, OR
Service provided by Dandrell
January 10, 2026
Overall rating

I appreciate him coming to our house. Thank you very much.

Kumiko F,

Paw Paw, MI
Great work
January 10, 2026
Overall rating

He was nice and very helpful. Very thankful for him!

Bree T,

Kermit, WV
Don't know what this means
January 10, 2026
Overall rating

Getting in touch with Sears repair service is a nightmare. No one to talk to, just press this number and that number. No one to clarify times. However, when Don called me to arrange a time, my experience changed. He savaged the bad impression I had of Sears repair service. He is indeed a professional who cares about his customers. He had to come to my home twice because we needed a part. He has great communication skills and knows how to relate to his customers. Something you don't get with a menu that says "press 1."

Patricia W,

Anacortes, WA
Mark was excellent.
January 10, 2026
Overall rating

Mark was excellent. Very thorough! On time and very pleasant.

Rich H,

Lake Forest, CA
Wonderful service and very personable!
January 10, 2026
Overall rating

The service I received exceeded my expectations. I'm glad that Sears was able to assist me.

Alison W,

Saint Louis, MO
Fantastic
January 10, 2026
Overall rating

Did a fantastic job and fixed my issue with the suspension of the washer and replaces all necessary parts in less than an hour Very happy with service provided

Yexely P,

Miami, FL
Service technician
January 10, 2026
Overall rating

Very kind, courteous, and knowledgeable. Very willing to fix the issue.

Michael P,

Temple City, CA