Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Great Service!
January 16, 2026
Overall rating

Jake was prompt, friendly and knowledgeable. Good communication throughout the repair.

Martha C,

Hubbell, MI
Very knowledgeable
January 16, 2026
Overall rating

Tom was great explaining what the issue was, what he was able to do, and what I should do going forward. I would recommend, he is very knowledgeable.

Jeffrey R,

Yorkville, IL
Brooke
January 16, 2026
Overall rating

Extremely pleased. Knowledge. Professional. Great service. Highly recommended. The best of the best.

Brooke M,

Devers, TX
Friendly and knowledgeable
January 16, 2026
Overall rating

Herb answered all our questions and was very knowledgeable in the area of appliances and repairs.

Joshua W,

Gordonsville, VA
Dryer Repair
January 16, 2026
Overall rating

Paul was awesome! Texted as he got closer. Diagnosed the problem and was able to fix same day!

Annmarie J,

Erie, PA
Great!
January 16, 2026
Overall rating

Great! Personable and honest. Fixed issue while waiting for part and fixed when part arrived.

Jeffrey V,

Orlando, FL
Dryer cleaning
January 16, 2026
Overall rating

Great Job thanks, on time knowledgeable, clean up great too!!!

Donald D,

Jacksonville, FL
Buyer Beware
January 16, 2026
Overall rating

We used Sears to repair our dryer belt. We knew what the issue was, gave Sears model/serial number, and pictures. They Sent the tech out without any parts and then charged us $100 more than the high average price for the service. They 'waived' the diagnosis fee, but we basically paid that, the repair, and then some. It cost us 50% of a new dryer to replace a belt. Sears will probably never will enter our home again - priced too high and not organized enough to send parts requiring multiple visits. Both techs were nice people and knowledgeable - reason for 5 stars. Sears would Have received one or two stars for their business. Also, Sears is completely AI and will not be able To speak to someone - only computer until a tech reaches your home.

Joseph T,

Avon Lake, OH
Repairman for washer and dryer
January 16, 2026
Overall rating

Jerome was very polite and knowledgeable. He explained everything very throughly. He was probably the best repairman I have had in 50 years.

Mary H,

Saltillo, MS
Very nice guy and good customer service
January 16, 2026
Overall rating

Very friendly and did a good job .very good customer service .

Joshuaneidi J,

Evansville, IN