Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Good Customer service
January 16, 2026
Overall rating

It was a pleasure having you in my home to service my washer.

Ayesha M,

Moreno Valley, CA
Michael was great
January 16, 2026
Overall rating

Very personable. Examined my washer. Hoping issue will be resolved

Joe R,

Livingston, CA
canceled appt
January 16, 2026
Overall rating

Leroy has repaired products for me in the past and he is very good. My problem is I had an appt waited for someone to show up (3 weeks ago) and sears sent me a text saying they could not get out on that date after my time slot expired. I was given a new appt 3 weeks later for a repair of the dryer which could not be used! I tried calling a real person and was on hold for 30. minutes and it rang through and the voicemail said we have closed call back later (even though I have a contract with sears I called a local repair and paid to have the repair made the following day! I guess I will not be renewing this contract what a shame but I guess un til AI ca do the repairs maybe it should not be the contacts so sad

Robert R,

Novato, CA
Washer repair
January 16, 2026
Overall rating

Everything went well. Parts replaced with good service from the tech

Jo R,

Kerrville, TX
Kyle is top notch.
January 16, 2026
Overall rating

Very knowledgeable. Great communicator. Took time to explain. Fantastic. Kyle is the reason that I will call SEARS again. Thanks.

John P,

Yankeetown, FL
Washing machine repair
January 16, 2026
Overall rating

Karen knew exactly what to do, my machine was fixed quickly and efficiently . You certainly have an excellent employee in Karen/Willa!

Mary E,

Santa Fe, NM
Great service!
January 16, 2026
Overall rating

So glad Brian found the problem and the education he provided was priceless.

Tina D,

Wellton, AZ
Great advice
January 16, 2026
Overall rating

Angel did an excellent job, diagnosing and recommending options. Absolute pro

Thomas A,

Califon, NJ
Washing machine stopped draining
January 16, 2026
Overall rating

Joseph was very friendly and professional. He diagnosed and fixed the problem fast.

Gene B,

Reva, VA
Homeowner
January 16, 2026
Overall rating

Patrick was knowledgeable, kind and found the issue quickly. I highly recommend him.

Vicki G,

Ocean Shores, WA