Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Technician
January 21, 2026
Overall rating

Mike was wonderful. Very helpful & kind! Knowledgeable about everything

Deborah M,

Lake Elsinore, CA
Awesome
January 21, 2026
Overall rating

He was experienced, fast and knowledgeable about what he was working on. I would have him over anytime to work on my washer.

Brian A,

Houston, TX
Home repairs
January 21, 2026
Overall rating

Alonso was very polite, professional and well versed in the repair of my washer.

Isabelle R,

El Paso, TX
Service by Randal
January 21, 2026
Overall rating

Great job, personable and very knowledgeable would use him agsin

Patrick C,

Enid, OK
Phillip was very knowledgeable and friendly.
January 21, 2026
Overall rating

Sears service on the other hand is awful! My washer stopped working after parts were replaced, but because a knob was ordered I could not get someone back out to fix it. I could not reach a person to speak with. I waited 5 weeks before someone could come out because the knob was on back order. My calls were supposedly escalated (the few times I reached someone) but no one ever contacted me. Speaking with AI was no help. Worst customer service ever!!!

Debbie G,

Springtown, TX
Washing machine repair
January 21, 2026
Overall rating

Our service was good and our technician was very knowledgeable and friendly!

Penelope G,

Bentonville, AR
Wonderful!
January 21, 2026
Overall rating

Luis was very patient with our tricky dryer and able to find the issue and solve the issue without any troubles. He was courteous, kind, tidy and able to get things done in a timely manner

Brandon C,

Yucca Valley, CA
Washer repair
January 21, 2026
Overall rating

He was efficient and polite. Made sure everything was done properly before he left.

Kathy C,

Myrtle Creek, OR
Service Excellence
January 21, 2026
Overall rating

Professional, willing to explain the situation for you to understand

Vicky C,

Minden, LA
Washer machine
January 21, 2026
Overall rating

Very polite respectful explained what could be wrong with it and got it fixed properly so far so good. It's working much better with less noise now.

Charlene C,

Santa Fe, NM