Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Steve was great!
January 24, 2026
Overall rating

Steve showed up the same day I made the service call. He arrived late in the afternoon when most service people would have already gone home. He got my clothes out of the broken washer and fully explained the issue. He provided great advice on the cost of repairs and that it would be less expensive to get a new machine. He provided great advice on a suitable replacement. Steve is professional, personable. and a good person with whom to work.

Douglas R,

Mckinney, TX
Great service sears
January 24, 2026
Overall rating

Great customer service very polite and knowledgeable arrived at a appropriate time

Toy T,

Lewis Center, OH
Wonderful service!
January 24, 2026
Overall rating

Tracy was smart and informative, diagnosing the problem right away and talking me through various options. Highly recommend!

Mattea O,

Corning, NY
Michael was polite, friendly, explained what was happening.
January 24, 2026
Overall rating

Very pleased with the service & the way problem was solved.

Cheri F,

Bloomington, IL
Best tech ever!
January 24, 2026
Overall rating

Michael is extremely experienced and was able to readily identify the problem. He's extremely polite, friendly, and professional. You can be thrilled if he's been assigned to your appliance repair!

Jeffrey R,

Marana, AZ
5 star
January 24, 2026
Overall rating

He was very knowledgeable. He knew what he was doing. He explained everything to me so I could understand it. He was very helpful. Thank you for having good service people servicing sears

Liz C,

Pittsburgh, PA
Mark Arrington
January 24, 2026
Overall rating

Terry was very professional. He quickly identified and resolved the problem with our dryer.

Markdavette A,

Bear, DE
Very Impressed
January 24, 2026
Overall rating

Charles really knows his stuff. He quickly diagnosed the issue with my washing machine, clearly showed me what was wrong, and fixed it efficiently. Based on my description alone, it was obvious he'd seen this problem many times before and knew exactly how to handle it. What really stood out was the time he took to explain what caused the issue and how to prevent it from happening again. I truly appreciate being educated instead of just getting a quick fix—his insight was invaluable.

Gina B,

Naperville, IL
Home owner
January 24, 2026
Overall rating

Very thorough, did a great job. Also, very polite and professional.

Pam W,

Cleburne, TX
Great repair job
January 24, 2026
Overall rating

Very thorough and provided great explanations of the problem with the washer

Pumpkin L,

Sparta, NJ