Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

74.8K

Average Rating

4.8/5

Fine and honest
January 25, 2026
Overall rating

Competent, and honest. Not much more to add. So this is 10 words.

David K,

Santa Fe, NM
Dennis was great, Sears scheduling not so much
January 25, 2026
Overall rating

Dennis was fast, efficient and right on time. We needed to order a part for my washer and put it in a week later. I received the part a few days later but Sears told me the part still hadn't come in so I would need to wait another week for repairs. I had the part in my hand when I called but they said the repair appointment had been cancelled. Sears needs to update their AI system so it conveys accurate information. Most inconvenient!

Susan J,

Tollhouse, CA
Great experience
January 25, 2026
Overall rating

Dwayne was professional and knowledgeable about my washing machine and repair. I appreciate Dwayne's honesty and help

Nicole H,

Dallas, GA
Maytag Washer - Nothing made to last.
January 25, 2026
Overall rating

Tyler was cordial. Assessed the issue. Explained the repair. But a costly repair. Probably will buy a new washer.

Catherine M,

Wilmington, NC
Dryer issue
January 24, 2026
Overall rating

Speedy service! Great experience on fixing my dryer. Thank you

Alicia G,

Spring, TX
Great service guy – – but a scheduling nightmare!
January 24, 2026
Overall rating

Sears's home Services has gotten rid of all the humans involved in scheduling. And it's clear that that we need humans in a scheduling function at least so far we had two missed appointments to get our dryer fixed. The technician who fixed it was excellent and very experienced but I suspect he is over scheduled and we don't have any way of reaching anybody regarding the schedule.

Carol Y,

Belmont, MA
Lg dryer repair
January 24, 2026
Overall rating

On time , friendly, and knowledgeable. Very neat and tidy , left no mess

William K,

Smyrna, DE
Excellent service
January 24, 2026
Overall rating

Robert was very patient and quick with our service. We appreciate your help !

Baltazar M,

Wingate, NC
Technician
January 24, 2026
Overall rating

Very professional and friendly! He did it quick and fast

Sherby A,

Fremont, NC
Washer
January 24, 2026
Overall rating

On time very friendly very good service on time with schedule

Adrian H,

Rio Rancho, NM