Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Great service!
Communicated every step of the way and provided great service!
Patrick F,
California, MDProfessional and Good Explainer
Explained the problem I was having and the steps to remediate it very well, despite not being allowed to fix the problem himself (had tear in tube that's technically not part of dryer)
Jacob P,
King George, VAGary Dobbs
Excellent service, friendly, work area was kept clean, covered his shoes , overall professional!!
Gary D,
Valparaiso, INTech
Very nice and explained in detail. Thank you for your help
Debbie M,
Heflin, ALWasher repair
This was an extended warranty repair. Partly because of the storm it took 4 weeks to get it completed. However, when Al got here he got it done quickly. We are so glad to have our washer back!!!!!! Thank you
Nancy K,
Waynesboro, VAGreat repairman, poor company business model
For my dryer repair service, I found the experience with Sear Repair very frustrating. The two service technicians were great - knowledgeable and competent. However, the company business model of scheduling service is not great - you must be available from 7am - 6 pm! For one appointment, I received a text message at 5:55pm letting me know that "due to scheduling issues" the technician wasn't going to make it (no surprise at that point). Most service repair and delivery companies I have used in the past specify morning or afternoon, at least. Why can't Sears do this?
Sara C,
Bolivar, OHRepair review
Jason was fantastic! Very polite and professional. He reviewed our situation and helped us understand our options clearly and separately. A true professional!
Rob N,
Lake View, NYElliot
Hit there on time. Got the job done quickly and professionally
Matthew G,
Rincon, PRFantabulous
Frank arrived at the early end of the time frame. Communication before, during, and after my service call helped reduce stress of having my washing machine fixed. Service was impeccable. I would highly recommend!
Martell D,
Bertram, TXFix dryer
Fixed to issue in a timely matter very professional and great mannerism
Andrew I,
Pleasanton, CA