Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Efficient repair
February 11, 2026
Overall rating

Joe repaired the latch on my 2013 Sears front-loading washer with skill and efficiency and was a pleasure to have as our technician.

Cindy L,

Buffalo, NY
Proper service
February 11, 2026
Overall rating

Tyler diagnosed the problem with my dryer correctly and once the part arrived came back and had it installed in minutes. He was able to show me what failed on the original part and explained what he found. I was up and running within a half hour. Thank you for a great job.

Mike M,

Henrietta, NY
Excellent Service
February 11, 2026
Overall rating

Colin was professional, courteous and really helpful in diagnosing our washer issue.

Lauren S,

Millis, MA
Top load washer
February 11, 2026
Overall rating

Charles was very kind and replaced parts on washer. Washer is ready to work. Not sure if tested washer before leaving

Oscar Z,

Pontiac, MI
Sears repair
February 11, 2026
Overall rating

The technician was professional and worked hard to find our dryer issue.

Walter G,

Farmingdale, NY
Dryer Service
February 11, 2026
Overall rating

Lori was great. Very professional and helpful in cleaning my dryer and explaining how the dryer vent may be clogged.

Kim R,

Orefield, PA
Washer repair
February 11, 2026
Overall rating

Adam. Did a nice job coming in explaining the problem and gave me my options.

Kevin F,

Salem, VA
Rate service
February 11, 2026
Overall rating

Great tech. Polite and informative. Wish there was a phone number to reach someone

Pat B,

Cocoa Beach, FL
Repairman
February 09, 2026
Overall rating

I liked Richard as he was very conscientious n professional. However it took 3 weeks for the suspension part to come in. I am very annoyed that it took so long for the part to fix my washer. It sat in one of Sears' own warehouse. Also, if u r going to use AI make sure there's a speaking human to back her up

Nancy W,

Plantation, FL
Mark was very competent and helpful!
February 09, 2026
Overall rating

Mark was great, friendly and gave us advice on how to reduce the load on the heating elements and also reduce lint buildup in our 16 foot long dryer exhaust! Thanks for everything Mark!

Jerry K,

Oxford, MI