Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Picking-up the Slack!
February 20, 2026
Overall rating

The initial Service Tech made the appointment as scheduled. He went through his diagnostics to determine the issue and parts were ordered with the delivery being on the 2/18/26. Return appointment was was scheduled for 3/2/26. Parts arrived and return service appointment was rescheduled for 2/20/26. John, the return Service Tech, arrived on time and installed the parts that were ordered. The dryer seems to be running fine. If issues are detected, hopefully, it will be within the 30 day warranty period.

Bob S,

Prescott, AZ
Patrick
February 20, 2026
Overall rating

Patrick was very nice and an expert in his field.

Allen P,

Roseburg, OR
He is the best.
February 20, 2026
Overall rating

Israel was the best technician but he didn't get here till 6:30 pm when the appointment was scheduled between 8 and 3.

Mark D,

Metairie, LA
Gilchrist at 4075 Putah Creek RD
February 20, 2026
Overall rating

WE give Logan the highest rating of 5 stars. He was professional. Thorough, knowledgeable, and efficient. He was happy to answer any questions about the units functions and maintenance steps. Very pleasant personality.

David G,

Winters, CA
Great Job!!!
February 20, 2026
Overall rating

Martin was very professional and knew what he was doing and he got my dryer back running again

Yolanda S,

Desert Hot Springs, CA
Washer repair
February 20, 2026
Overall rating

Ryan was very professional and kept me informed every step of the service.

Centhia B,

Dunkirk, IN
Happy with service provided technician
February 20, 2026
Overall rating

We had the water pump go out on our 2017 (nine years old) Kenmore front load washer. After watching a few videos, we chose to not tackle this repair on our own. Total for repair was just under $500. Dom, the technician was professional, personable, and informative. My husband stuck around to watch the process and was happy he did not tackle the job himself.

Suzanne L,

Ojai, CA
He checked to see if my washing machine could be repaird.
February 20, 2026
Overall rating

Michael did a very nice job and was very polite! I appreciated his expertise.

Joy R,

Littleton, CO
Excellent Service
February 20, 2026
Overall rating

Adam did an Excellent Job! He solved the issue and I love having my washing machine back!

Laurie B,

Prattville, AL
quick work
February 20, 2026
Overall rating

the timing was good for the appointment. the tech did quick work at replacing the parts needed. The previous tech was very good. he checked everything out, took his time and was so very polite. I just Sears would offer having your appliances checked and cleaned if needed like I have had before at a fair price.

Linda R,

Chicago, IL