Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Excellent Service
February 28, 2026
Overall rating

Good experience with the Technician and very professional and very respectful

Wanda O,

Santurce, PR
Good service
February 28, 2026
Overall rating

The technician was good, and honest with his assessment. I am happy with the service.

Mitchel C,

Farmington, MI
Awesome
February 28, 2026
Overall rating

He did a great job! Super friendly and customer service oriented!

Jay D,

Falling Waters, WV
Professional and Knowledgeable
February 27, 2026
Overall rating

Highly recommend Shane! He was on time, highly knowledgeable, very professional and overall did an amazing job!

Cassandra D,

Ridgecrest, CA
Shelby
February 27, 2026
Overall rating

Gerry is very friendly,and was Very apologetic for being so late but it not his fault, he installed the pump then ran it thru the cycles making sure it was working right, I would recommend him to others

Shelby D,

Apache Junction, AZ
Kudos
February 27, 2026
Overall rating

Kyle was very professional, courteous and answered inquiries with his superior knowledge base. He worked skillfully and wasted no time in fixing our washing machine problem. Kudos to him!

Donald B,

Leland, NC
Carlos the Technician was great!
February 27, 2026
Overall rating

Sears scheduling service poor. They have switched to all AI, no live people to speak with anymore. Did not receive service updates, took two appointments and two days of missed work to get repair complete. One appointment no show, 2nd appointment thankfully Carlos was on the job and got the washer working!

Claudia H,

Gardena, CA
Not sure what this is for
February 27, 2026
Overall rating

Technician knows his work. Not too happy as to how long it took company to stay on top in finding the parts. Was without a major appliance close to two months. Company needs to know how important the appliance is very essential to the household.

Velma P,

Pearsall, TX
Service performance
February 27, 2026
Overall rating

He was polite, courteous, and provided me with information I could

Stephanie B,

Cornville, AZ
service from Ralph
February 27, 2026
Overall rating

Ralpph was very good - explained everything he was doing and so far so good, only thing that was not good was trying to get ahold of Sears, would not let me chat, no phone # and would not let me write anything about having dogs, locked gates, etc.

Barbara D,

Rye, CO