Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Great service!
March 03, 2026
Overall rating

Gregory was very professional and knowledgeable! He got my dryer issue fixed so it will work now.

Sarah J,

Powell, OH
Great technician!
March 03, 2026
Overall rating

Rick has been out on a couple of service calls for us. Fortunately all of our appliances are still under extended warranty, but when Rick has come out, he has diagnosed the problem and done what is needed to resolve our issue. He has always been great at communicating when he would be at the house, was pleasant while working, and just an all-around great tech and an asset to the Sears Home Service company.

Jeff S,

Kasson, MN
Washer Repair
March 03, 2026
Overall rating

He was very patient Honest and dependable. Very knowledgeable also

Carroll B,

Temple, TX
Awesome Service
March 03, 2026
Overall rating

I was extremely pleased with the service provided , plus, an added bonus was the promptness and the courtesy shown by the technician was just beyond comprehension!!! Thank you again from a customer for life!!!

Wayne R,

Little Rock, AR
Washer repair
March 03, 2026
Overall rating

Very good experience. Prompt and professional . Polite snd friendly.

Calvin E,

Langley, WA
Manuel L
March 03, 2026
Overall rating

Manuel arrived promptly, and did the work, replacing the seal on our dryers drum. He was very professional, and very effective at solving our issue. I do, however, have great concerns about the fact that it took me, literally one month to get a technician out to our house. I am very disappointed in the abilities of your current AI. The humans are wonderful, but I am very disgusted With the many hurdles, it took to get one technician to replace a seal on a dryer drum. Five. Stars for Manuel. Zero stars for Sears AI.

Cynthia H,

Hillsborough, CA
Angel review
March 03, 2026
Overall rating

Angel was very professional figuring out what the issue was and explaining what needed to be done to get the dryer running again. Everything seemed to work when he was done and now I can start putting a dent in the mountain of laundry we have!!!

Rob D,

Milford, NJ
Great service
March 03, 2026
Overall rating

Stephen was great! He was very nice and professional. Showed up on time and diagnosed everything quickly. Explained everything in a way that easy to understand. He was super nice and friendly. Also very quick turn around time. Had him at my house within 24 hours! Thank you so much!!!

Olivia T,

Spring City, PA
Technician - service dryer
March 03, 2026
Overall rating

Alonzo did a great job repairing my washer. He installed the springs and shocks and the washer sound and works great.

Martha B,

El Paso, TX
Sears
March 03, 2026
Overall rating

He did a good job he finished in good time

Noemi M,

Spring Hope, NC