Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Professional, knowledgeable and personable
Daniel was very friendly. He knew what he was doing and took little time to definitively diagnose the problem. His explanation was simple to understand but very thorough. Unfortunately for me, the problem wash not the washer, so he could not repair it.
Regina L,
Richmond, VAKnowledgeable
Was able to diagnose problem quickly and repaired right away
Dennise G,
Dewey, AZGreat Service
Very knowledgeable and efficient technician, who helped explain the exact problem in a clear and concise manner.
Joshua P,
Sabattus, MEExcellent Technician
Kevin did an outstanding job. He was thorough and took the time to ensure the proper components were ordered and covered by warranty.
John C,
East Haven, CTExcellent Service
Very friendly and very helpful explained everything that was going on with my dryer
Karen R,
Mather, PAGot it working with lots of work!
Calling for service yesterday and today we already had Great service ! Thank you
Carol K,
El Campo, TXReliable technician
Jose and other gentleman was very helpful and nice and patient and understanding was a lot of work to be done and I appreciate it and I felt safe thank you. Take care.
Joann J,
Altadena, CAWasher repair
Helped me in more ways than one. Grateful the world has people like Dan in it
Janet S,
Tucson, AZWasher
Joseph was great . On time fixed our washer. Very personable.
Rick W,
Greenfield, WIRepair service by Jim for Tim
The service by Jim was great and professional. He was thorough in his communication. However the experience in dealing with was very much frustrating and with much to be desired. Totally relying on AI with no way to talk to a live rep is absurd. In the communication from Sears they warn about a cancelation fee if not done prior to 24 hrs. However I received a cancelation notice around 11:30 on the day of service. Also, having an 8-5 window for service is ludicrous. Scheduled service calls are planned and so should the times to do repairs where a lesser window of service could be given in my opinion. Lastly constantly sending out notifications to confirm was very irritating. One time should be sufficient.
Timothy J,
Morristown, TN