Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Kenmore washer repair
Great scheduling and appointment update notices. Abdul clearly explained the problem and ordered the replacement part. Repairs made quickly. Excellent service.
Carl K,
Adamstown, MDSERVICE WORK BY MARK
EXCELLENT FRIENDLY SERVICE 5 STAR QUALITY WORK PERFORMED. GOOD RESPONSE TIME.
Gregory H,
Mentone, CAThe Best
Hands down Jerry is one of the hardest working men I have yet to meet! Saying he went above and beyond is a understatement! Communication was great! The work ethics Jerry has is something you just don't see anymore! I cant thank him enough.
Karen D,
Calera, OKReview
He was very professional and thinks he permanently fixed the issue.
William C,
Theodore, ALSears Maintenance
He was absolutely the BEST!! You should have more employees like him. On time, pleasant, knowledgeable
Dawn G,
Rch Cucamonga, CAWorked efficiently
Kamron worked quickly very courteous Kept area neat cleaned up upon completion
Anita A,
Ariton, ALCustomer Service
Anthony provided great customer service! And was very informative. I highly recommend him.
Shantell S,
Lithonia, GAHome owner/ Technician name Riley
Riley did a good job getting things done. However, I'm not pleased with the rest pf your service. I called in September 2025 to get my washer fixed. Here it is March 2026 and it is just now getting fixed. That was over six months I was without my washer. Customer service didn't know what they were talking about. I called over twenty times. You guys promised a technician would come and they never showed. Five times I had to wait from 8am-5pm. How am I suppose to go to work on those days.
Gary H,
Omaha, NEFriendly
Very friendly. Explained what happened. What went wrong with it
Linda C,
Kansas City, KSGreat
John was continually in contact prior to both appointments. Once here totally professional and although couldn't finish work on 1st appointment ordered part & rescheduled me. Second visit with new part installed finished in a short time.
James J,
Prescott Valley, AZ