Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Service Review
March 12, 2026
Overall rating

I declined your cost to repair the dryer and I bought a new, unused, highly rated dryer for less than your overpriced cost to repair. Also the delivery is tomorrow, (several days ahead of the estimated delivery date). I am so happy to have done research, prior to your diagnosis, on the cost of replacement pieces and when it makes sense to repair or replace. When I was given the cost to repair, my decision was a "no brainer". FYI, I purchased the new dryer from a highly recommend local dealer who also provides repair service and repairs the brands of all of our other appliances. No need to call Sears for future repairs if needed. I did rate your serviceman 5 stars because he was on-time, polite and through and I had confidence that his diagnosis was correct (verification of my prior research).

Thomas S,

Lawrence, KS
Super service!
March 12, 2026
Overall rating

John was very knowledgeable, courteous and professional. We enjoyed having him with us and his professional advice. However, we did not enjoy our appointment being delayed a week especially when we were given no notice until after the appointment was missed by an entire day. This was not John's fault.

William R,

Newville, PA
Dryer Repair
March 12, 2026
Overall rating

Jim did a great job fixing our dryer. He was on time and diagnosed the issue right away. He ordered the part and it was here quickly and he came back today and replaced the part and it is working again good as new.

Tonya B,

Roan Mountain, TN
Review
March 12, 2026
Overall rating

Really good service Drayton was super nice and super efficient and anytime I have problems and if I get the warranty, please send him back. Thank you.

Donna W,

Martinsburg, WV
Great professional
March 12, 2026
Overall rating

Courteous and informative, really knew what he was talking about

Mark G,

Martinsburg, WV
Dryer fixing
March 12, 2026
Overall rating

Hello explained why our machine broke and what is the solution

Ligi P,

Hot Springs National Park, AR
Washer Repair
March 12, 2026
Overall rating

Raymond was professional, efficient, and knowedgeable! He did a great job!

Donna B,

Cleveland, TN
From Paul Howard
March 11, 2026
Overall rating

The service Dennis gave was very Professional, Informative & Kind! Paul D Howard

Paul H,

Sierra Vista, AZ
Great service
March 11, 2026
Overall rating

The experience with the tech was excellent very polite and mannerly did his job and explained everything he did it was a great . I am very happy with the Service and the. Repair tech.

Marianne W,

Douglassville, PA
Service call and repair
March 11, 2026
Overall rating

He was informative, he give me options on the the washer and dryer using the same wall plug.

Hilda J,

Detroit, MI