Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

David was perfect for our repair!
March 12, 2026
Overall rating

David was an excellent technician who knew what he was doing and was pleasant to have in our home. He explained problem, fixed it,cleaned up, explained the payment options and the 30 day guarantee. I was very pleased. Than you David!

Sharon H,

Groton, CT
Sears Costumer Service
March 12, 2026
Overall rating

Brandon was excelent, but the service with Sears is really terrible, it took over a month for a technician to show up after they ordered the parts for my washing machine to install them. They made 5 appointments and never show up. Very unreliable. We've been clients for more than 20 years and we are very disappointed. Not reliable at all!!

Mays& O,

Round Rock, TX
On with everything
March 12, 2026
Overall rating

They are the best. I definitely will be using them again

Curat M,

Alexandria, LA
Service experence
March 12, 2026
Overall rating

Humayoun and his assistant were on time, polite and got right down to business inspection my washing machine. Unfortunately the repair cost was beyond the value of the machine. He gave me honest information - that a new machine would be best. I recommend the Sears Service program they have helped me with all my appliances.

Bob S,

River Forest, IL
Excellent service
March 12, 2026
Overall rating

He does his job very well. He is professional, reliable and did an excellent job.

Rialyn B,

Garden Grove, CA
Service Technician
March 12, 2026
Overall rating

Identified the problem, had the part, fixed it. Very polite.

Carolyn F,

Hillsborough, CA
Owner
March 12, 2026
Overall rating

James is courteous, extremely knowledgeable and professional. Sears Home Service is more than blessed to have James as your employee!

Ct W,

Las Vegas, NV
Great service!
March 12, 2026
Overall rating

My Tech William was timely efficient and respectful of our home . He is an asset to your team

Arnold B,

Hope Mills, NC
Ok
March 12, 2026
Overall rating

Happy fixed right after getting part. Polite and left with no questions unanswered.

Timothy A,

Elyria, OH
Professional service
March 12, 2026
Overall rating

Your technician was very respectful and knowledgeable. Your 250% markup on parts left a terrible taste in my mouth and I won't be using Sears for service ever again

Gary D,

Biloxi, MS