Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Professional and Informative
March 25, 2026
Overall rating

Clay was great! He was professional and explained our situation. He helped resolve our issue and very happy with our service

Lisa W,

Arnold, MO
Excellent Technician
March 25, 2026
Overall rating

Jimmy was very pleasant, diagnosed several issues, and gave me the quote within 5 minutes. Would definitely call on him again.

Gerald K,

Marion, SC
Mario Service
March 25, 2026
Overall rating

He arrived on time and with a very friendly approach, worked efficiently, explained everything and was organized in his work. A pleasant way to start the day. Highly recommend his work and his attitude.

Mark B,

Dallas, TX
Dryer repair
March 25, 2026
Overall rating

James proved excellent service! Great communication and was personable. I really appreciate his time.

James D,

Tyler, TX
Petre
March 25, 2026
Overall rating

Petre was prompt and courteous. Unfortunately, the estimate for the repair was more than a new replacement.

Byron S,

Gaithersburg, MD
Honest
March 25, 2026
Overall rating

Really appreciated how honest and clear he was with us.

Tony A,

Ithaca, NY
Checked washer on operation and ordered part for dryer.
March 25, 2026
Overall rating

John did an excellent job. Very informative and punctual. We scheduled our appointment for next week to replace part on dryer

Raymond S,

Terre Haute, IN
Excellent service!
March 25, 2026
Overall rating

Gregory was thorough in his examination of my washer and realistic about options and cost. Excellent service!

Diane P,

Dublin, OH
great service bad timing
March 25, 2026
Overall rating

My dryers heating element went out again. I called my home warranty and they dispatched Sears Home Service. They came out the next day and diagnosed the issue and had the parts ordered before they left. My dryer was fixed within 3 business days. Great job. My only issue is the service window. I work nights so sleep during the day. The service window was "A technician will show up between 8 and 3.". Due to that i was up all day, cause of course I was at the end of the window. So great service but I myself would never call them for business that wasn't done through my home warranty.

Matthew C,

Lexington, KY
Technician
March 25, 2026
Overall rating

Robert P was patient and explained everything in detail so that I understood what needed to be repaired

Gwendolyn H,

South Holland, IL