Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
Jeremy was great!!!
Jeremy was great. However, this should have been fixed 3 weeks ago. Not Jeremy's fault, it is your other tech and your stupid AI system and nobody knew what was going on. I had to be the one to call multiple times and follow up with your organization!! Everytime, I was promised, someone would call me back, no one did!! I was even told by someone there that the notes said I needed to have a licensed electrician come out first and check my electrical which was not true!! After Jeremy checked the dryer on Monday the 23rd, he verified the correct thermostat needed and got it ordered. Was back out Friday the 27th and had our dryer fixed!! Your organization as far as communication and knowing what is going on is a joke!!! You need to fix your organization. A little over a month to fix a dryer because the left hand doesn't know what the right hand is doing is unacceptable! Jeremy needs to find a better place to work!! He is a top notch tech, and had this done within a week!
Anthony T,
Richland, WAService call
Was very happy with the honest opinion that he gave me about I would be better off just buying a new one. I have never been happy with the LG washer since the day I bought it only 2 years ago.
Carla R,
Holly, MIService was excellent!
Technician was excellent! He was polite, informative and knowledgeable and was able to resolve the problem.
Carol S,
Deer Park, NYWasher repaired! Yippee!
We are pleased with the work done by both of the men who came out to fix our 1997 Kenmore washer. They were polite and professional. The first young man came out to diagnose the issue. He called a friend who had more experience with older machines, who confirmed the likely problem and the parts needed. A few days later, after the parts had arrived, a different young man arrived to do the repair. He also checked with a friend who had more experience to be sure that he was going down the right path for fixing the washer with the new parts. I so admire both of these gentleman for reaching out to be sure they were on the right path with a washer as old as ours. Obviously, most of the washers they see are decades newer. These two young men did Sears Home Services proud.
Victoria T,
Naperville, ILDryer
Very courteous, friendly & let me know what was going on. He was prompt on his appointments.
Marty D,
Turlock, CANice
Personable and friendly. Nice person and fixed what no other technician could for many visits over the years.
Kenneth E,
Milwaukie, ORDryer
Ricky did a great job at communicating and resolving our issue.
Marco B,
Lufkin, TXGreat service tech
Ryan communicated and called ahead of time letting me know the timeframe in which he would be at our home. He was professional and was able to fix our washer in no time! Highly recommend!
Amy R,
El Dorado Hills, CAExcellent and rapid in fixing washer
Michael identified the problem quik and ordered the part and washer was fixed ahead of schedule. Michael rapidly fix the probem, it was obvious he knew what he was doing. Michael was kind, courteous and professional. He is a compliment to his profession.
Robert R,
Needles, CAVery nice guy!
He was great.! He kept in contact with info on delivery a number of times
John P,
Prescott Valley, AZ