Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
Dryer repair
I had been waiting for parts for 3 months. Richard was able to get this done when the sear AI system kept rescheduling my repair. Richard was fantastic but the AI only system is terrible. They need to get humans again answering the phones.
Christine S,
Fort Lauderdale, FLHe did great.
Great service but your rates are nuts. Nothing else to say.
Stephen H,
Brandon, FLExcellent
Rovers was very knowledgeable and professional, fast repairs and explained every detail
Victor V,
Lawnside, NJCasey D
Casey was an excellent technician, handled the repair and was prompt and efficient. HOWQEVER, SEARS, as a company lacks a lot in regards to customer service.....get rid of the AI and use actual people for customer care. Also, on multiple occasions I received information that I cancelled my appointments, and never once did. On my initial appointment, I received word 15 minutes AFTER the time frame that "due to staffing issues that my appointment would need to be rescheduled". SEARS has zero regard for individuals that need to work for their income, and then SEASR wants us to miss more work for an appointment that SEARS failed to keep.
Quinn H,
Columbia, SCFantastic service !
Luis provided Olympic gold medal customer service with his knowledge and care for his work !
Larry W,
Palm Desert, CAVery polite and informative
Very happy with your service. Thank you so much. Will recommend your company to my family.
Gilbert V,
Winchester, CATechnician
He was very polite, thorough, efficient! He did a fabulous job….
Vohnell N,
Yuma, AZJob well done, as always
Mike has come to our house on multiple occasions for diferent applinces, and has never left without identifying and fixing the problem. Wonderful service!
Trudy P,
Waterloo, IAReuben's review
He was very thorough… polite and professional. It was appreciated. He explained the issues and what I can do to prevent any further leakage…
Patricia L,
Madera, CAService Repair for the Dryer
Everything was working after Mark left but when we dried clothes on the timer instead of sensor we got an error code (D80). I will make another service order. Bonita
Bonita M,
Houston, TX