Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Best service!
June 12, 2026
Overall rating

Mike W. Was fantastic. He identified the problem on my Whirlpool washer, sent for the part needed and when it came in the mail to us, he came back to install it. He answered all of our questions to our satisfaction, was fast, personable and courteous. I also liked the AI assistants that SHS used to schedule the appointment and communicate with us. Very efficient.

Gail R,

Salisbury, MD
repaired bottom washer item
June 12, 2026
Overall rating

I think it is repaired, but I need to try it first.

Christina R,

Taylorstown, PA
Kenmore Washing Machine Repair
June 12, 2026
Overall rating

Excellent service. Explained the problem with washing machine. Installed replacement parts in a timely manner

Norman B,

Fayetteville, NC
Service Feedback for Technician Eli
June 12, 2026
Overall rating

I would like to commend Technician Eli and his apprentice for the outstanding service they provided during their recent visit to our home. Both individuals arrived promptly and conducted themselves in a highly professional and courteous manner throughout the appointment. They performed a thorough technical evaluation of our Samsung dryer, carefully assessing the issue we were experiencing with stains on our clothing. After a detailed inspection, Mr. Eli clearly explained that the cause of the staining was not related to the dryer itself. His explanation was knowledgeable, honest, and easy to understand, which we greatly appreciated. Mr. Eli and his apprentice demonstrated excellent expertise, professionalism, and customer care. Their integrity and willingness to ensure we fully understood the situation gave us great confidence in their service. Overall, this was an excellent service experience. I highly recommend Mr. Eli and his team and would gladly welcome their assistance again in the future.

Gregory J,

Tyrone, GA
Washer technician
June 12, 2026
Overall rating

Robert replaced parts in a timely fashion and I am going to wash clothes tonite and make sure everything is good. Robert was both professional and friendly and I felt comfortable with him in my home.

Darlene C,

Kirkwood, NJ
Washer fix
June 12, 2026
Overall rating

Very pleased with Antonio S. He was very efficient, pleasant and got the problem fixed. Will request in the future.🙏😇🕊

Laurel B,

Oakville, CT
Courteous technician
June 12, 2026
Overall rating

I am very pleased with the technician who came to my home to fix my washer. He listened to the issues I was having and asked questions to be sure he understood what I was experiencing. I really appreciate that he was thorough and didn't rush through the service he provided. This guy is an example of excellence.

Danielle S,

Interlochen, MI
Great service!
June 12, 2026
Overall rating

I am very happy with my experience. He was courteous, knowledgeable and respectful. He explained everything to me that he did and completely fixed the issue! I am so happy to not have my dryer yelling at me now! Thank you so much!!

Kira K,

Knoxville, TN
Service washing machine
June 12, 2026
Overall rating

He was excellent very professional and helpful Made sure that washer was working fine.

Yolanda A,

Ann Arbor, MI
Washing machine
June 12, 2026
Overall rating

Arrived and with in about 1/2 hr had washing machine up and running through it cycle.

Joseph V,

Ephrata, WA