Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
Customer
Ray provided his detailed assessment of the problem and suggested to wait and see if the problem occurs again and have 30 days from date of service call to reach out to Sears.
Bernadette C,
Poway, CAService
Rafae is a great technician highly recommend to others. Came to fix my washer
Rogelio C,
Edinburg, TXYeah Frank
Frank has returned and solved the riddle of the malfunctioning washer. Happy trails
Gerald D,
Rustburg, VACustomer
Daniel was professional and knowledgeable in what he did today. Was here as scheduled
Patricia L,
Hesperia, CASamsung Dryer Repair
Darryl was very able to fix my dryer quickly. The cost was reasonable and he explained the appliance warranty. I would use this service again.
Vicky G,
Saint Joseph, MODryer
Desmond was great! He was very polite and went to work quickly. Knew exactly what part to order and then came back to install it. It only took a day to get part in. Can't complain about anything. Thank you so very much!! I highly recommend!
Tara M,
River Vale, NJVERY FRUSTRATING SITUATION! ! Good Technician
With the exception of Richard's work, from the beginning this experience has been one of the worst customer service experiences I have ever had. Between LG dragging their feet scheduling repair warranty work to Sears EXTREMELY POOR customer service I am extremely frustrated with this experience. The first tech tried to tell me nothing wrong with machine and was going to leave. Until my husband INSISTED he look more then he found issue. Told me part was ordered. It was not. Unable to reach A PERSON at Sears to find out status. Your "virtual assistant " process both phone and Chat is the worst I have ever encountered. The only good thing about this experience was that Richard appeared to know what he was doing and had attempted to repair machine as soon as he possibly could. He was friendly and efficient; understanding regarding my extreme frustration and tried to do what he could to waste as little MORE of my time away from work as possible. He gets very high ratings in my opinion but your overall process gets as low as possible. It is AWFUL and should be remediated. I will be reporting to LG the customer service experience trying to get answers to a problem.
Carolyn W,
Lebanon, TNPleasant and Knowledgeable
Marty and his partner, Lindsey, arrived and were very cordial, pleasant and knowledgeable. Resolved my issue and we're now "good to go".
Thomas C,
Tustin, MInice guy
nice guy, very patient, friendly. just hope next time appointment arrange in the morning.
Gord T,
Brooklyn, NYExcellent
Kyle fix the dryer in a timely matter. Could not ask for more.
Mark F,
Leland, NC