Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.9K


Average Rating

4.8/5

Amazing
April 20, 2026
Overall rating

He was amazing, and very helpful! After being cancelled already by another company I was feeling a little helpless! Thank you so much for all the help and being such a kind human!

Heidi T,

Meansville, GA
Very professional
April 20, 2026
Overall rating

Gregory was very professional and thorough in his diagnosis and repairs needed

Lewis S,

Maryland Heights, MO
Owner
April 20, 2026
Overall rating

Friendly very efficient in completing job very knowledgeable and providing advice on keeping machines working

Ronald S,

Gettysburg, PA
Dryer
April 20, 2026
Overall rating

The tech motion was very professional and cool. He got the work done in no time.

Immanuel C,

Tampa, FL
Excellent Tech
April 20, 2026
Overall rating

Ryan diagnosed our issue quickly and effectively. He was very knowledgeable and helpful.

Timothy H,

Riverton, NJ
5 Stars
April 20, 2026
Overall rating

Steven was kind, and washer was fixed and ready to use. Thank you

Audrey M,

Lehighton, PA
Experienced Professional
April 19, 2026
Overall rating

Chuck installed a new motor on our dryer and did a great job. The new motor required rewiring but the instructions were missing. Chuck rewired for our dryer exactly. The install requires taking the pulley off the old motor and putting it on the motor. The pulley screw was frozen and would not come off. After trying several options Chuck finally got the screw off and got the motor installed. He checked other parts to verify that they were ok. He stayed while we tested the dryer even though it was his last appointment of the day and it was late. You are lucky if you get him for your tech.

Joseph S,

Big Rock, IL
Technician
April 19, 2026
Overall rating

Courteous & professional. Replaced belt in under an hour. Left no mess

Joanne H,

Paducah, KY
Excellent service
April 19, 2026
Overall rating

Renford was very courteous and friendly, and he took the time to explain what the issue was and what the repair would entail.

Alix P,

Lansdowne, PA
WORST DECISION ON AI CUSTOMER SERVICE
April 19, 2026
Overall rating

Very courteous and respectful and repaired our machines very efficiently and correctly. He did a great job. The only and MAJOR issue is your change to AI. Terrible choice to take out the "human element" out of your company model. Other than the great service provided by your tech, your pre and post customer service is awful. Tech is FIVE STARS and your AI customer service is a NEGATIVE FIVE STARS.

Greg P,

Henryville, IN