Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Dryer
June 23, 2026
Overall rating

Christopher was professional and knowledgeable. The AI could have had the time more accurate.

Mark H,

Pinedale, AZ
Mehrdad/ John
June 23, 2026
Overall rating

Wonderful person! Excellent scope of subject and knowledge, fast and capable with the computer! Good realistic advice .

Kevin K,

Seattle, WA
Great customer service
June 23, 2026
Overall rating

Dilan answered all my questions and was able to get my washer operating. He did a wonderful job.

Linda W,

Chicago, IL
Very professional
June 23, 2026
Overall rating

Very professional, explained exactly what he was doing while he was doing it made sure I understood how to troubleshoot my issues next time, it works great thank you for fixing my washer!

Levitta E,

Hannibal, MO
Very satisfied with my washer repair
June 23, 2026
Overall rating

Joshua came to my house twice; once to give an estimate and the next to fix the problem after the parts came in. The washer is working fine thanks to him and I would highly recommend Joshua - he knew what he was doing!

Donna W,

Port Saint Lucie, FL
Just Fine
June 23, 2026
Overall rating

Andy came when expected, had the tools and know-how to install the part, which had already come, opened the machine, removed the defective part, and installed the new part. He checked it for basic operation, closed everything up, and left the laundry room as he found it.

Bruce S,

Nellysford, VA
Dryer repair
June 23, 2026
Overall rating

Daniel was meticulous in trying to find out my dryer issues. No major problem was found but I appreciated his inspection to make sure all systems were working properly.

Robin S,

Memphis, TN
Frank Gave Excellent Service.
June 23, 2026
Overall rating

I have always loved & purchased Sears appliances. Very seldom had to call for service. As I said Frank was very friendly, courteous & very helpful in explaining the problem with my dryer.

Martha W,

Cleveland, OH
Dryer repair
June 23, 2026
Overall rating

Kept us informed about his arrival time. Richard was very professional, knowledgeable and thorough. Pleasant personality

Frank C,

West Greenwich, RI
Dryer
June 23, 2026
Overall rating

Your AI is horrible. My dryer has been out for 7 weeks from the date I reported it. Shame on Sears. Difficult to talk to Sears due to AI. Horrible experience with AI. The technician was very nice and worked me in today after you cancelled me multiple times plus you shipped the wrong parts the first time they were ordered.

Karen C,

Montgomery, AL