Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
Technician
Cory got our washer up and running in no time.
Lisa S,
San Angelo, TXExcellent Service
Stephen is amazing. He goes above and beyond. He was really careful not to break anything while fixing my GE profile washer displaying H2O error code (slightly over 1 year old washer). He brought wooden blocks to make sure the washer pan is not damaged. The other technicians who came before did not do that. I was afraid the other technicians were careless. However, Stephen took his time to move the washer to perform the repair. He was extremely friendly and knowledgeable. I had problem with my GE Profile washer - H2O Supply error. Another company came three time to fix the issue but they could not. Since the ticket was submitted to Sears to handle the repair by my home warranty company, Sears tried fixing it fast and timely and kept us fully informed about the upcoming appointment. Really pleased with the service.
Shyam S,
Pottstown, PAVery professional
David was extremely professional. He explained the problem in a way I could understand and got it fixed right away.
Susan L,
Cleveland, OHGreat Job identifying problem
No run arounds and identified issue and fixed it. Thank you.
Diego T,
Calexico, CAService
He was friendly knowledgeable and quick in fixing my washing machine
Jimmy S,
Lawrence Twp, NJGracie
Was very knowledgeable, polite, and punctual. Explained in detail what she was doing and additional concerns.
Dean L,
Duluth, MNHonest
The technician was though and very knowledgeable. Won't hesitate to use this service again.
Michael D,
Canton, MIWasher service
Cesar quickly diagnosed the problem and was able to immediately repair with parts available on his truck. He was very pleasant and knowledgeable.
Frederic W,
Montgomery Village, MDDryer repair
David replaced a belt but the rollers are not replaceable. It now won't work . When tried, makes terrible noise and took about two hours to dry one load of clothes. We called today and were told it would be May 10 before replacement information would be coming. We are willing to go buy a dryer locally if you would reimburse us or get us a dryer asap. It has left us without a dryer for two weeks. Very unacceptable service.
L W,
Soso, MSPrompt and very knowledgable
technician knew how to fix and was extremely helpful in his explanation!!
Donna O,
Tucson, AZ