Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
James was excellent, the software/AI processes need work
James the technician was excellent and found a problem for which I hadn't even reported symptoms. The website should not prompt for proof of identity when I'm already logged in. And I absolutely despise the AI calls. Also there were conflicting notifications about arrival time, one saying it would be early and the other saying late.
Kenric A,
Astoria, ORWashing machine repair
Peter was a very excellent communicator and an excellent repairman. He did very well repairing the washing machine and a great personality. Mary Wiese
Mary Q,
Spokane, WAGreat Service
Jesse is kind, professional and friendly - he does great work.
Matthew G,
Abilene, TXWasher repair
Friendly and knowledgeable and efficient and understanding and good at his job .
Christina V,
Owensboro, KYWasher Repair
Work was done efficiently and on time, Following the repairs Michael took time to carefully check the work.
Linda F,
Merced, CAExcellent and Friendly Service
Received an excellent service. Dustin came in and helped in an extremely efficient manner. Extremely knowledgeable and as I stated before helpful.
Andres G,
Fort Polk, LAExcellent service
Erick was very professional and friendly and got the job done real quick and clean—great service! Thank You!
Paul B,
Quincy, MAJarrod was the actual Tech
Jarrod was outstanding. My issue is the difficulty talking to a Human. There is only an AI robot with no option to speak to someone. This creates huge issues when trying to coordinate service between Sears and a home warranty company sych as American Home Shield which has very few proficient English speaking Americans working for them.
Marc B,
Bordentown, NJExcellent professional visit!!!
Alex was courteous, polite and knowledgeable. Thorough and sufficiently solved the issue.
Sharon U,
Ridge, NYExcellent customer service
Mr. Tony provided excellent customer service and guidance in what we needed in order to solve our LG Washtower dryer issue. 5 stars, would recommend.
Robin S,
Onalaska, TX