Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.9K


Average Rating

4.8/5

I finally got my washing machine back
May 07, 2026
Overall rating

Very experienced technicians. Had my machine up and running quickly.

Peter M,

Hamburg, NY
Service
May 07, 2026
Overall rating

Excellent, very professional and knowledgeable. Very positive experience, hope to get him again.

Karolyn M,

Cheyenne, WY
Tech great, system terrible
May 07, 2026
Overall rating

It took 3 in-person visits and one Zoom call to perform a simple fix. During that time, beginning on Apr 24, I had my appointment cancelled and rescheduled, by Sears 4 times. It was impossible to contact a human. The AI assistant was frequently wrong and misinformed me. Sears spent more time trying to sell me other things, like warranties and Mother's Day gifts than it did trying to fix my problem. I will never buy anything at all from Sears ever again. As you can tell, I am very angry. The techs are excellent. The rest of the "service" isn't worth the many hours of hassle I had to endure.

James I,

Jerseyville, IL
Washing Machine Repair
May 07, 2026
Overall rating

Simeon did a great job getting our washing machine up and running quickly.

Jeffrey S,

Cincinnati, OH
Service for dryer
May 07, 2026
Overall rating

Very professional—problem with dryer remedied. Would use this service again.

Vicky B,

Mcgregor, TX
Dryer repair
May 07, 2026
Overall rating

Repair was done well and quickly. He arrived when scheduled

Lisa G,

Howell, NJ
Mitch is great!
May 07, 2026
Overall rating

What more can I say? Thank you, Mitch! Appreciate you!

Patrick B,

Markleville, IN
Quick and efficient
May 07, 2026
Overall rating

Knew right away what was wrong and was able to fix it quickly.

Torey J,

Homer, MI
The Best Technician Out There!
May 07, 2026
Overall rating

Jeff was an amazing technician!! He walked through the problem start to finish with us and gave great insight on how our unit works and what might have been the cause. He also gave great tips on what we can do to improve our experience with our unit to make sure it runs in tip-top shape!! He is a rockstar!

Emma S,

Pasadena, MD
Home Owner
May 07, 2026
Overall rating

John was professional, knowledgeable, efficient, and trustworthy. Will definitely use Sears Home Service again. We were able to schedule next-day service.

Jo F,

Waunakee, WI