Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Got Us Working Again
May 20, 2026
Overall rating

Harvey did a great job diagnosing a failing User Interface Board on our combo machine. Got it fixed quickly, and a great personality.

Giles C,

Fort Worth, TX
Excellence by Salvador
May 20, 2026
Overall rating

Very professional and explained everything so we could understand the problem. He was very educational on how we could help our washer last longer. If we have any more problems I will be sure to call on him again.

Jewel B,

Salinas, CA
Good Man
May 20, 2026
Overall rating

Alex was a pleasure to have in my home. Sears AI communications has to stop. Alex was great, but I may not hire Sears ever again because of the useless AI texting and email communications that I received while waiting an entire day for service. AI kept moving the arrival time back later and later, and then after 5:00pm, AI just cancelled on me. Then I had to reschedule for another day…. That day same thing 8:00-12:00 arrival kept moving later and later until Alex contacted me and arrived at 4:30. Terrible terrible AI.

Denise S,

Marietta, GA
Knowledgeable, friendly and efficient
May 20, 2026
Overall rating

Darren was able to correctly diagnose and quickly fix the issue with my dryer.

Janet S,

Oakland, CA
Washer
May 20, 2026
Overall rating

Exelent work very good technicians and great person I'll give 5 stars

Wvaldo M,

Rodeo, CA
Great work
May 20, 2026
Overall rating

Stacey was very polite and when he arrived he got right to work and finished the work quickly.

Beth R,

Waynesville, MO
Washer
May 20, 2026
Overall rating

Happy with service, had a repair man here in a timely manner and fair reimbursement amount to replacemwasher

Richard H,

Southport, NC
Fantastic technician!
May 20, 2026
Overall rating

Sami was great at figuring out the problem which was not straightforward. He found the source of the musty smell in our washer and cleaned and fixed it. All the while friendly and helpful showing me what was going on.

Shannon H,

Walnut Creek, CA
Mike is the guy
May 20, 2026
Overall rating

A true expert who can easily fix any problem. Lots of experience and he knows how to treat a customer ! Thanks Mike and Sears team

Anna N,

Ocean City, MD
Addressed washer
May 20, 2026
Overall rating

He was friendly, did his due diligence and did a good job

Debra L,

Port Chester, NY