Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Technicians were great, professional and pleasant.
The Sears Home Services App is not user friendly, no option too talk to a human which would have provided additional information for the technician to make the repair on the first appointment. The Chat Bot is limited to specific information from the customer to the Technician prior to his arrival. For example, my property is gated and the technician must call or text me his eta so I can open the gate. This is not included in the Bots list of canned reasons to communicate with the technicians. This is one of several issues that I believe is not customer oriented. If I am wrong, my first complaint applies, App is not user friendly.
Karen B,
Sonoita, AZGreat service
William was great! Knowledgeable and professional. He was on time and very courteous; he explained the entire repair to me and answered all my questions. Great experience!
Joseph W,
Charleston, SCRyan was awesome
Ryan was very professional in communicating when he would arrive. He handled everything skillfully and thoroughly. He even gave us tips to know how to use our machine more efficiently.
Kanda B,
Silver Lake, IN5 star review for Loinest
Loinest is very professional, and excellent at his profession. I was very satisfied.
Carolyn R,
Baldwin, LAService/ call in
Isaac was good. Trying to make an appointment with the A1 was HORRIBLE!!!! It just round and round to the same question never got to make an appointment. Tried for 15 minutes. Called Back and got a real person
Karen F,
Fullerton, CARudy - Dryer Repair (May 2026)
Rudy was professional & courteous. He explained the inspection process and all services provided. Following repairs, Rudy discussed preventative care to avoid future problems.
Brian C,
Solana Beach, CAService Call/Repair for LG washer, conducted by Leroy
Leroy was punctual, very pleasant, and very knowledgeable regarding the washing machine. He quickly determined the problem and explained it clearly and thoroughly. The entire process was seamless and made very easy by Leroy. Thank You Sears, and Staff. Keep up the good work! Sincerely, Diane Elin
Diane E,
Santa Rosa, CAProfessional and knowledgeable.
Problem was described in detail and in an understandable manner.
Nancy B,
Bellingham, WAEvaluating Conrad
Excellent professional service and also educational as he provided recommendations for maintenance
Barbara M,
Fairfield, CAGreat service
Great service, great advice, very clear and concise. Professional and friendly.
Jay B,
Charlottesville, VA