Treadmill Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
304
Average Rating
4.9/5
Treadmill service by David
David is very knowledgeable, personable and helpful. He has been servicing this treadmill for many years.
Jim Foley,
Sparta, NJExcellent Service
Early appointment was great. Chuck the Tech very knowledgeable, professional and provided valuable information on machine operation.
John M,
Rochester Hls, MIProForm Treadmill
The expertise Charles showed in ordering the parts needed and then putting them back on the machine was nothing short of outstanding. He is courteous and very pleasant.
Darlene B,
Canton, MIGreat Maintenance
Very experienced at maintenance and offered useful advice to extend the life of our treadmill. Very pleasant, customer-oriented.
Loraine Y,
Canton, MIExcellent service
Very pleasant and very efficient. Completed the repair quickly and successfully.
Christine S,
Novi, MITreadmill repair
Stephen's service was exceptional, however the service on the part of Sears to diagnose and fix the problem was subpar and frustrating. The problem was misdiagnosed in September by another technician. A motor was sent to my home. It had not been packed properly...must have been dropped in transport and arrived damaged. I did not find this out until the tech arrived for the appt. A new motor had to be ordered. This took months. When it arrived Stephen came to install it. He quickly realize the problem was not the motor, but the belt...which had to be ordered. It arrived in January and Stephen installed it and all seems to be working at this time. It took 4 months to change the belt on my treadmill. This treadmill is used for rehab and during this time I was not able to use it at all. Stephen was great, however the rest of my experience was not a positive one. I have had a service contract with Sears for years and have never had to deal with such a run around when it comes to service.
Denise B,
S Weymouth, MAGood preventative service
The tech checked the treadmill for proper operation and maintenance.
Robert B,
Shreveport, LAservice
Chad is an excellent technician, A very efficient person.
Frank M,
Fairfield, CTTreadmill Maintenance
We have had David before to service our treadmill and he always does a wonderful job! He conducts himself in a professional manner and we hope to have him again with any treadmill services in the future. Thanks you!
Tim C,
Midland, MIEfficient
Marvin diagnosed the problem and gave me my options quickly.
Travis C,
Richmond, VA