Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
929
Average Rating
4.6/5
AC repair technician
He found the problem and fixed it quickly. Good service! 5 stars
Joan H,
Houston, TXGood job
It was a good one he did his work and job well
Lily gavin,
Calumet city IllinoisVery good service
Good service overall, friendly and explained what the problem was with the AC unit.
Christopher P,
Pickerington, OHTechnician
Jonathan was really nice technician , waiting for him to send the diagnostic to Choice Home warranty so we can move forward with this air condition . It is extremely hot with no air.
Gloria Brooks,
Burlington, NCripoff of a company
While the service provided by Albert was very good the service by sears was horrible. It took almost a month to complete. Appointments changed without asking. Tech arriving without the replacement part. Cannot talk to a real person, only a AI rep who did not understand my problem. Would never,never,never use this company again.
John P,
Elmwood Park, NJThey fixed it
Not real friendly felt like he was condescending about it . His helper/apprentice was decent .I had to throw away the filter he took out and the part from the a/c though he did sweep the Insulation that dropped from attic up. My a/c did get fixed and it's working now and that's all that really matters though being a bit less condescending toward people would definitely help
Amanda W,
Baytown, TXAC inspection
There was no communication with the distribution company regarding the terms of the contract. His visit to my home was not within the guidelines of the contract. He did not show up to my home as scheduled.
Loyde B,
Friendswood, TXTrane HVAC Control Pad
It's been a month and my HVAC Control Pad has not been repaired / replaced. First the incorrect parts were ordered then the new Trane supposedly correct (Pad )did not work I was told that a 5th ground wire needed to be installed for the Pad to work the old Control Pad apparently had the ground wire integrated and the upgraded version did not. I want to know why this was not determined prior to part being ordered during diagnostic. On the positive side I have air but can't control the temperature buttons are worn.
David F,
Prince George, VABoiler parts
Sears does not work on the copper water pipes associated with the hot water boiler :(
Gerald K,
Bennett, CON
The technician was very nice he told me what I need to do in the steps to resolve my issue.
Maxine G,
Atlanta, GA