Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

929

Average Rating

4.6/5

Explanation of Service Call 3/5/26
March 05, 2026
Overall rating

Eric was professional I do need an explanation of the services and what was found and or recommended.

Rj P,

Sun City, AZ
home owner
January 20, 2026
Overall rating

Be sure to Call by Phone, and Ring door bell. when Arrive, have the office Call, if no Answer? I were home Special Need in Health Person VETERAN Ignacio work have been professional. testing electric Air and Heating 100%

Theo P,

Manteca, CA
Bobby
August 17, 2025
Overall rating

Bobby showed up in a timely manner and had my unit running in no time. I was extremely happy with his service.

Connie M,

Lexington, KY
Sears techs
June 17, 2025
Overall rating

The AI texts I got did not tell me the right information about the upcoming appointment. I was notified tech would call me day of for an eta. That didn't happen. Techs said they do not do that. Online says 7:29 in morning. Didn't get there till 4:50pm. Communication was awful. But Tech's work appears to be great. Did notify me on return when couple hrs out.

Karen B,

Glendale, AZ
Sears Tech Kevin H
April 24, 2025
Overall rating

Very professional and honest. Very knowledgeable, capable, courteous, and prompt.

Thomas M,

Maitland, FL
Ac checkup
September 10, 2024
Overall rating

Richard changed out one item that wasn't providing 100% service on the fan. However, the irregular sound from the ac unit is still apparent. He suggested why with maybe a motor on the unit and said maybe no issues, but the irregular sound is still annoying inside. I HOPE it doesn't result in failure not apprennt until after our extreme heat is past.

Dianna R,

Scottsdale, AZ
Joy to work with
December 20, 2023
Overall rating

Joy to work with Joy to work with Joy to work with

Kathleen P,

Scottsdale, AZ
Efficient
October 25, 2023
Overall rating

Worked steadily and efficiently. Wasn't on his phone like some repairmen I have had recently.

Dana S,

Noblesville, IN
Bobby service
September 27, 2023
Overall rating

Tech seemed very knowledgeable. Just seemed he could have been a slight bit more friendly. Overall he did a good job.

Vickie A,

Nicholasville, KY
Furnace Service
September 13, 2023
Overall rating

Elbert provided great advice and service. Very professional and knowledgeable.

Erick O,

Lewis Center, OH