Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

929


Average Rating

4.6/5

HVAC
July 27, 2023
Overall rating

The guy that came out was very professional and kind and patient. He let me know everything he was doing and why he was doing it!

Karen E,

Durham, NC
Excellent Service
July 27, 2023
Overall rating

Great communication. On time and professional. Thank you for your expediency.

Dwight H,

Chattanooga, TN
Chris T the service tech was great.
July 26, 2023
Overall rating

Chris went right to the possible problem and fixed it in a few minutes. Not like most people telling us it's going to cost thousands buy making up a problem that didn't exist. He was very nice to both of us and I will recommend him/sears to anyone with a problem.

Susan S,

Woodland Hls, CA
Rating Justin M
July 26, 2023
Overall rating

Justin was awesome! He was very thorough and made sure the job was done the way it was supposed to be! He is a huge asset to your staff, and you are lucky to have him!!!

Mike H,

Sarasota, FL
Always dependable.
July 26, 2023
Overall rating

Friendly, professional, gets the job done efficiently. Explains what he's doing in a I can understand.

Mae G,

Chicago, IL
Sears is the best!
July 26, 2023
Overall rating

On time. Repaired AC and done! Arrived on time. Clean and added Freon and no mess left behind.

Adonis M,

Potomac, MD
AC repair
June 23, 2026
Overall rating

I've received a closed claim except NO work other than the initial discovery. It has been 3 weeks since I started the claim. I'm 74, living in Mansfield TX where the heat is in the nineties. Please help me. Choice says one thing and the Sears AI says differently. Please help me. Thanks

Juanita T,

Mansfield, TX
Repair air conditioner, heat and replace thermostat
June 21, 2026
Overall rating

Richard's service was excellent, however the support and speed with the fix was slow. Should have taken one trip for repair, rather than three. Choice Home Warranty is slow approving each step. The heat was not checked.

Robert D,

Satellite Beach, FL
Good
April 27, 2026
Overall rating

Communication could've been better. Other than that he was okay.

Jessica W,

Las Vegas, NV
Angel V professional
April 18, 2026
Overall rating

Found problem- not allowed by ? The service order closed by CM

Bobby B,

Dallas, TX