Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

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Total reviews

913

Average Rating

4.6/5

Chris T the service tech was great.

July 26, 2023

Overall rating

Chris went right to the possible problem and fixed it in a few minutes. Not like most people telling us it's going to cost thousands buy making up a problem that didn't exist. He was very nice to both of us and I will recommend him/sears to anyone with a problem.

Susan S,

Woodland Hls, CA

Rating Justin M

July 26, 2023

Overall rating

Justin was awesome! He was very thorough and made sure the job was done the way it was supposed to be! He is a huge asset to your staff, and you are lucky to have him!!!

Mike H,

Sarasota, FL

Always dependable.

July 26, 2023

Overall rating

Friendly, professional, gets the job done efficiently. Explains what he's doing in a I can understand.

Mae G,

Chicago, IL

Sears is the best!

July 26, 2023

Overall rating

On time. Repaired AC and done! Arrived on time. Clean and added Freon and no mess left behind.

Adonis M,

Potomac, MD

Good

April 27, 2026

Overall rating

Communication could've been better. Other than that he was okay.

Jessica W,

Las Vegas, NV

Angel V professional

April 18, 2026

Overall rating

Found problem- not allowed by ? The service order closed by CM

Bobby B,

Dallas, TX

Explanation of Service Call 3/5/26

March 05, 2026

Overall rating

Eric was professional I do need an explanation of the services and what was found and or recommended.

Rj P,

Sun City, AZ

home owner

January 20, 2026

Overall rating

Be sure to Call by Phone, and Ring door bell. when Arrive, have the office Call, if no Answer? I were home Special Need in Health Person VETERAN Ignacio work have been professional. testing electric Air and Heating 100%

Theo P,

Manteca, CA

Bobby

August 17, 2025

Overall rating

Bobby showed up in a timely manner and had my unit running in no time. I was extremely happy with his service.

Connie M,

Lexington, KY

Sears techs

June 17, 2025

Overall rating

The AI texts I got did not tell me the right information about the upcoming appointment. I was notified tech would call me day of for an eta. That didn't happen. Techs said they do not do that. Online says 7:29 in morning. Didn't get there till 4:50pm. Communication was awful. But Tech's work appears to be great. Did notify me on return when couple hrs out.