Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
919
Average Rating
4.6/5
Customer service
Ronald J was amazing. He showed up in a timely manner. He was courteous and professional. He solved my AC problem. I'm a very happy customer.
Linda F,
Owings Mills, MDLawson
Lawson was terrific!!! Highly knowledgeable, efficient, and pleasant. He was fantastic!!!! Keep him!!!!
Linda M,
Chico, CAReview
On time, very pleasant, informative. A very pleasant experience.
Minnie W,
Longwood, FLA/C
He was great and he checked everything and explained everything very well
Lawonna K,
Lansing, ILAC unit
Eric, excellent great tech. Friendly great friendly listened to my issues, addressed them excellent communicator
Ernest C,
Mesa, AZProfessional
Courteous, respectful, professional. Took the time to detail what he found wrong and how he fixed it.
Julie D,
Gainesville, FLA/C repair
The technician arrived on time. He was very knowledgeable & personable. The troubleshooting went very smoothly. He performed the final repair with great expertise, also explaining step by step what he was doing for the repair. I would recommend him for any/all a/c repairs.
J. B.,
Killeen, TXAC
Great experience. Technician was very friendly and helped solve the issue
Trent M,
Berea, KYA/C
This is the 2nd time we've used Billy. Alway a pleasure, timely and professional.
Michelle T,
Columbia, TNCourtesy and Communication
Richard listened carefully as i described the problem before diving into the AC repair. He showed me the problem of the melted wire on the outside unit and replaced it. He answered all of mine and my wife's questions about possible causes of the problem and explained in detail about the workings of our ageing unit. He also explained some of the preventive maintenance features possibly covered by our warranty contract. It is unfortunate that Sears has such a long (10 days) delay in having someone available to repair the AC unit. Richard did a great job.
Michael M,
Bush, LA