Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
929
Average Rating
4.6/5
Furnace issue resolution
Sean was courteous, knowledgeable, and remarkably helpful. He efficiently diagnosed the furnace problem, contacted vendors for parts, and when they reported a six-month backorder, he advocated to the insurance company for a replacement. Despite initial resistance from insurance, Sean emphasized the urgency with winter approaching. His persistence paid off, as the insurance company ultimately approved the replacement of the entire furnace. His dedication was commendable.
Iouri C,
Blue Ash, OHLawrence
Lawrence was very professional and provided all the information and was very thorough and I would recommend him to someone else
Mariea A,
Boiling Spgs, SCMaintenance service
John was very nice and explained what we needed to know.
Deborah B,
Ocean, NJCleaned our a/c
Tech did fantastic work today Happy with the results wish Sears could have come sooner
Pat C,
Virginia Bch, VAAC service
He's very professional and explained everything to me and asked if I had further questions.
Sharon S,
Alvarado, TXTrane Furnace maintenance
Randy serviced the inside unit - explained everything that is helpful for maintaining the unit - he indicated that the unit was very clean! Very knowledgeable and professional servicing the unit.
Lillian M,
Jacksonville, FLGood tech, wrong part
The tech was great, constantly communication keeping me abreast of arrival time. Still trying to get the right part for the unit.
Derrek E,
Marietta, GAYearly Maintenance
Ron was very pleasant and knowledgeable. Took a look at all 3 systems at the house including one in the attic, even though his work order was for one system. Was able to determine a problem with one of the systems that would need further attention.
Raymond W,
Glen Arm, MDAwesome job
Joe did a great job on my furnace and answered all my questions.
Thomas A,
Mequon, WIExcellent technician!
Edwin was very polite, professional and very knowledgeable. He made the visit very easy and answered all my questions.
Arnulfo S,
Katy, TX