Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

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Total reviews

929

Average Rating

4.6/5

We'll done!

October 13, 2023

Overall rating

Nick was very thorough, and explained everything. My furnace has a few years on it, and he provided great service.

Richard B,

Vernon Hills, IL

Great service

October 13, 2023

Overall rating

Willie would have arrived on time, but there were two accidents on I-40. He did what he needed to do and was courteous. The only issue I have is the difficulty with scheduling service through the Sears MPA web site.

Deborah J,

Durham, NC

Air Conditioner Sevice

October 12, 2023

Overall rating

The service was great. Michael has been to our home several times in the past. The customer service line is getting terrible. The appointment setter is not knowledgeable about customer care at all. She refused to let me speak to a supervisor when I was not satisfied wih her responses. I have been a customer for over 25 years and the recent calls for service have been horrible.

Carl G,

Seminole, FL

Thanks

October 12, 2023

Overall rating

Thanks very nice and polite and great service keep up the good work

Jesse J,

Houston, TX

Glenn and Cathy Kish for Audry

October 12, 2023

Overall rating

Audrey was AMAZING! She was thorough, complete, knowledgeable, and eager to please the customer. Pleas give her our appreciated thank you! Definitely an asset for the company!

Cathy K,

Clermont, FL

Furnace inspection

October 12, 2023

Overall rating

Friendly, on time, knowledgeable and didn't leave a mess.

Valerie L,

Newark, OH

James

October 12, 2023

Overall rating

Best A/C tech ever

Carl E,

Lake Worth, FL

Kin

October 12, 2023

Overall rating

Very courteous and helpful I would recommend this service Very helpful.

Ronald B,

Apopka, FL

Air con tech

October 10, 2023

Overall rating

I waited for this appointment for 5 days . Eric did not even spent 30 min to find the problem . I am so glad it was repaired and parts needed was available right away . I hope the life of my air conditioner will last long . Thank you Sears !!!

Winnie F,

Chandler, AZ

Knowledgeable and respectful

October 10, 2023

Overall rating

He is very knowledgeable and patient he was able to answer several questions I had regarding the unit. He is very organized, methodical and clean. I appreciated that he was very respectful and didn't leave a mess after he left.