Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

919


Average Rating

4.6/5

Homeowner
October 16, 2023
Overall rating

Excellent service, nice guy, did thorough job and gave feedback

Suzanne R,

Highland Park, IL
Great Service
October 13, 2023
Overall rating

Tech did a nice job of servicing my unit! I like the fact that he called to update me on his arrival status.

June R,

Lauderhill, FL
Furnace check.
October 13, 2023
Overall rating

Jaime was very pleasant and professional. The checkup was done in a very timely manner.

Robert B,

Spring, TX
Technician
October 13, 2023
Overall rating

Professional, respectful and knowledgeable. Took time to patiently explain what was wrong and what needed to be done.

Marie J,

Sugar Land, TX
We'll done!
October 13, 2023
Overall rating

Nick was very thorough, and explained everything. My furnace has a few years on it, and he provided great service.

Richard B,

Vernon Hills, IL
Great service
October 13, 2023
Overall rating

Willie would have arrived on time, but there were two accidents on I-40. He did what he needed to do and was courteous. The only issue I have is the difficulty with scheduling service through the Sears MPA web site.

Deborah J,

Durham, NC
Air Conditioner Sevice
October 12, 2023
Overall rating

The service was great. Michael has been to our home several times in the past. The customer service line is getting terrible. The appointment setter is not knowledgeable about customer care at all. She refused to let me speak to a supervisor when I was not satisfied wih her responses. I have been a customer for over 25 years and the recent calls for service have been horrible.

Carl G,

Seminole, FL
Thanks
October 12, 2023
Overall rating

Thanks very nice and polite and great service keep up the good work

Jesse J,

Houston, TX
Glenn and Cathy Kish for Audry
October 12, 2023
Overall rating

Audrey was AMAZING! She was thorough, complete, knowledgeable, and eager to please the customer. Pleas give her our appreciated thank you! Definitely an asset for the company!

Cathy K,

Clermont, FL
Furnace inspection
October 12, 2023
Overall rating

Friendly, on time, knowledgeable and didn't leave a mess.

Valerie L,

Newark, OH