Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
929
Average Rating
4.6/5
A/C Heat Pump
Professional and polite. Got the job done quickly. Thank you.
Steve S,
Phoenix, AZCustomer service
Your tech was excellent!!! Your company, like all other companies need to be able to speak to a live person who speaks English when there's an issue! Your customer service is woefully lacking! Do yourself a favor and get rid of AI!!! No one likes multiple choice questions to resolve an issue!
William M,
Greer, SCService call
Handled all as needed. Gave suggestions. Was courteous did a great job!
Erin B,
Lakeway, TXService
He was great. Gave suggestions and all 3 units working.
Erin B,
Lakeway, TXAnderson, IN
He came out diagnosed the problem in this nasty weather we are having and went and got the part and now my heat is up and running.
Brenda F,
Anderson, INComplete
Armando and his assistant, were very professional and courteous, everything was explained to me, so I could understand. They were able to complete the job.
Elisa R,
Chicago, ILExpert service
Our technician was extremely knowledgeable. After trying several things he repaired the furnace quickly for a reasonable price. Highly recommend.
Angeline G,
Reisterstown, MDGood worker.
Nice quick pleasant ,knew what was wrong right away.glad to have heat
Becky M,
Greenfield, INTechnician who stuck it out
We have an older HVAC that can be tricky for some people and we had other people previously work on our unit that had messed things up by not installing parts correctly. Benito was determined to figure it out and get it fixed so our family could have heat again. He was even humble enough to call in his lead and to check an issue. A true leader is someone who isn't afraid to say, I'm not 100% sure, let me ask someone above me. He did that with one of the issues he came across and together him and Eric got our beat back up and running. Benito was kind and considerate and knowledgeable. I recommend him as a technician.
Katherine West,
Fresno, CAGreat service
As always Paula performed excellent service and was very nice and a pleasure.
Madeline S,
San Antonio, TX