Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

919


Average Rating

4.6/5

Furnace
January 23, 2024
Overall rating

I appreciate people who are honest , respectful, and kind. Elio came to my house and went right to work. He did his job in a timely fashion. I would use Sears again.

Karen W,

Upper Marlboro, MD
Thank you for solving our problem!
January 23, 2024
Overall rating

Adam has come out three or four times to fix our heater which was sometimes working and mostly not. We are thrilled that he came back promptly and fixed it during its not working time.

Richie R,

Fair Oaks, CA
A/C Heat Pump
January 23, 2024
Overall rating

Professional and polite. Got the job done quickly. Thank you.

Steve S,

Phoenix, AZ
Customer service
January 22, 2024
Overall rating

Your tech was excellent!!! Your company, like all other companies need to be able to speak to a live person who speaks English when there's an issue! Your customer service is woefully lacking! Do yourself a favor and get rid of AI!!! No one likes multiple choice questions to resolve an issue!

William M,

Greer, SC
Service call
January 22, 2024
Overall rating

Handled all as needed. Gave suggestions. Was courteous did a great job!

Erin B,

Lakeway, TX
Service
January 22, 2024
Overall rating

He was great. Gave suggestions and all 3 units working.

Erin B,

Lakeway, TX
Anderson, IN
January 12, 2024
Overall rating

He came out diagnosed the problem in this nasty weather we are having and went and got the part and now my heat is up and running.

Brenda F,

Anderson, IN
Anderson, IN
January 12, 2024
Overall rating

He came out diagnosed the problem in this nasty weather we are having and went and got the part and now my heat is up and running.

Brenda F,

Anderson, IN
Complete
January 10, 2024
Overall rating

Armando and his assistant, were very professional and courteous, everything was explained to me, so I could understand. They were able to complete the job.

Elisa R,

Chicago, IL
Expert service
January 09, 2024
Overall rating

Our technician was extremely knowledgeable. After trying several things he repaired the furnace quickly for a reasonable price. Highly recommend.

Angeline G,

Reisterstown, MD