Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
913
Average Rating
4.6/5
George
He was very professional and was able to answer all my questions.He's someone who loves his job and knows exactly what he was doing . I was happy 😃 to have him.
Lynette P,
Royal Palm Beach, FLGreat job!!
Otis came in and handled the job quickly and professionally!
Marilyn G,
Indianapolis, INGary Mashek, home owner
Polite, smart, knows his craft well. Honest, loyal and has integrity. Rare find. He deserves a raise.
Gary M,
Mesa, AZExcellent
Jose knows his business. Honest and prompt. Very professional service.
Craig N,
Peoria, AZAc repair
Richard was courteous, knowledgeable and communicative. Was able to diagnose and repair the defectice parts in a timely manner.
Stan C,
St Petersburg, FLHVAC air conditioner.
The technician was very professional and resolved my problem. I would highly recommend him to anyone that needs work.
Mildred W,
Chesterfield, VASatisfied with outcome
Jose heard our concerns took the time to check and took action to get fix / done on his first visit ! Day after his visit the motor got replaced ! Had a bad experience with another employee didn't do effort to fix issue
Angel(dad) U,
Chandler, AZGreat service by Daryl
Great service by Daryl. Very friendly, communicative and punctual. He listened to homeowners information about what was going on due to Sears sending a different technician than the first time. He did his own due diligence by doubled checking things for his own troubleshooting to make sure nothing was missed.
Anthony A,
Pine Mountain, GARepair
James was so accommodating and professional..he fixed the problem quickly
Kim W,
Green Cove Springs, FLConfused over scheduling issues with your AI app
Richard finally arrived at my home to inspect and repair my issue. I have no issues with the work Richard did. I do however have issues with your AI scheduling process. My first appointment was scheduled on the 27th of April. I received a notification that due to changes in personnel I was offered a few options which I selected the closest date which was May 1. Never received a response back until I generated a text asking if it had been rescheduled, I then got another sms message asking me which appointment I preferred which I again selected May 1. I received a response letting me know that I had been rescheduled for May 4 then I received other SMS messages informing me I had an appointment scheduled for May 1. Another message came back later as a reminder of an appointment scheduled on the 4th. Not a reliable system at all. Richard showed up on the first and fixed my problem. Completed the invoice and left, Shortly after that I got another reminder of my scheduled appointment for the 4th. I responded back to that message cancelling it and now I have been asked to provide a rating, What do you think my rating will be?
Patricia C,
Rockledge, FL